Traditions At North Willow In Indianapolis

Many families have expressed high satisfaction with the care their loved ones receive at Traditions at North Willow, highlighting the staff's excellence, dedication, and the facility's ability to maintain a COVID-19 free environment. Specific staff members have been praised for going above and beyond in keeping families connected through technology and personal care, especially during challenging times such as the COVID-19 pandemic.

However, there are concerns regarding the level of care for residents requiring more assistance, including issues with medication management and response times to call buttons. One review mentioned substandard care and unattended medication carts, leading to a decision to move their loved one to another facility.

On a positive note, many reviews commend the facility for its cleanliness, well-maintained property, and the variety of programs offered to residents. The staff is described as friendly and professional, contributing to a welcoming and nurturing environment. Families have noted the ease of the move-in and orientation process, even during challenging times, and appreciate the staff's responsiveness and attentiveness to residents' well-being and comfort.

Despite a few negative experiences, the majority of reviews reflect a strong sense of community and satisfaction with the level of care provided at Traditions at North Willow. The facility is recommended by many for its safe, caring, and responsive environment, making it a cherished home for their loved ones.