Townehall Place Of West Bloomfield

Many reviews highlight the exceptional care and attention provided by Townehall Place, an assisted living facility in West Bloomfield. The facility is praised for its unique character, being housed in the former town hall, and its easy accessibility. Reviewers consistently mention the cleanliness of the facility, the friendliness of the staff, and the outstanding quality of the food.

Several reviews specifically commend the staff for their caring and attentive nature, with some staff members receiving individual praise for their warmth, professionalism, and dedication to residents' well-being. The facility's efforts to keep residents active and engaged, even during challenging times, are also noted positively.

Family members of residents express their satisfaction with the level of care their loved ones receive, describing the staff as treating residents like family and highlighting the facility's success in creating a welcoming and supportive community atmosphere. The importance of the staff's professionalism and responsiveness to concerns is emphasized, contributing to a sense of trust and peace of mind for families.

However, there are some criticisms regarding recent administrative changes, with a few reviewers expressing dissatisfaction with the new director's attitude and approach, contrasting it unfavorably with the previous administration. Additionally, one reviewer reports a negative experience related to unpaid work for landscaping services.

Overall, Townehall Place receives high marks for its care, community, and staff, with many reviewers recommending it as an excellent choice for assisted living, despite some concerns about recent administrative changes.