Town Village Sterling Heights

Residents and their families have shared overwhelmingly positive experiences at Town Village, highlighting the exceptional care, cleanliness, and community atmosphere. The staff, including management, has been praised for their accommodating, kind, and caring nature, ensuring a smooth transition for new residents and providing excellent communication, especially during challenging times like the COVID-19 pandemic.

Many reviews commend the facility for its modern amenities, including a pool, gym, and hair salon, and for offering a wide range of activities and entertainment options that cater to the diverse interests of its residents. The dining experience has been described as delicious, with a variety of food options available daily.

The sense of security and community is a recurring theme, with residents appreciating the internal mailboxes, the availability of medical alert systems, and the opportunity to engage in social activities without having to leave the building. This has been especially valued by those who have moved from their long-term homes or are seeking companionship and activities to fill their days.

Some specific staff members and the overall team have been highlighted for going above and beyond in their roles, making residents feel at home, and providing full support for their stay. The cleanliness and well-decorated nature of the facility, particularly during the holidays, have also been noted as contributing factors to the welcoming environment.

While there is a single mention of a lack of professionalism at the front desk, this does not seem to detract from the overall high satisfaction with the living experience at Town Village. The community is highly recommended by many for providing a safe, engaging, and caring environment for seniors.