📞 Call for pricing and availability: (800) 780-8101

Town & Country Manor

555 E. Memory Lane, Santa Ana, CA 92706

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(714) 547-7581

Estimated Pricing

Studio
Estimated $3,128
One Bedroom
Estimated $3,940
Two Bedroom
Estimated $4,845

Price Comparison

  • Average City Price: $4,220
  • Average State Price: $4,162
  • Average National Price: $4,181


  • Town & Country Manor Description

    Town & Country Manor is a very large 240 bed community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in Orange, California. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.

    The community has an average rating of 8.5 out of 10 making it the 11th highest rated community in the city out of 24 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Santa Ana

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Santa Ana

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Santa Ana

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Santa Ana

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Santa Ana


    Community Reviews

    8.0
    Town & Country Manor
    Based on My Caring Plan's proprietary scoring, including 114 reviews across the web

    Ranking

  • Ranking in City: 12 out of 24 communities in Santa Ana
  • Ranking in State: 2014 out of 3640 communities in CA
  • Food and Dining A

    Activities A

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • One review reported severe neglect, including a patient left in bed for 24 hours post-surgery without assistance, leading to health complications. The facility was accused of refusing to release the patient when requested, necessitating police involvement.
    • Concerns were raised about untrained staff, particularly at night, and a focus on profit over patient care. Complaints have been documented in the facility's entry book.
    • Another review criticized the facility for prioritizing profit over patient care, particularly noting issues with insurance and bed availability.
    • Disappointment was expressed regarding unprofessional behavior, such as not following up on scheduled calls for interviews.
    • Complaints about loud and disruptive construction affecting the neighborhood were also mentioned.

    Positive Experiences:

    • Several reviews praised the facility for exceptional customer service, particularly noting the kindness and professionalism of the staff across various departments.
    • The facility was described as a high-quality place, winning awards and allowing small dogs, which adds to the comfort of residents.
    • Positive remarks were made about the attentive and kind staff, the friendly community, and the variety of activities and outings available for residents.
    • Some reviews highlighted the excellent care provided in both the nursing facility and during rehabilitation, with one specifically mentioning superb care for a hand injury.
    • One review appreciated the facility for its founding principles and service to the community, especially retired pastoral staff.
    • Another review shared a personal story of a warm welcome and immediate integration into the community, emphasizing the friendly staff and neighbors.
    • A family shared their multi-generational experience with the facility, expressing satisfaction with the care and services provided at different levels of need.
    • Positive feedback was also given for the quality of food and the overall dining experience during a visit.
    • One individual, there for post-surgery care, praised the kind and attentive staff, indicating a willingness to return if needed.

    Miscellaneous:

    • A review mistakenly referred to the facility as a car wash, highlighting the importance of context in feedback.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Medication management

    Nurse available 24 hours a day

    Post-surgery rehabilitation

    Physical therapy

    Occupational therapy

    Speech-language pathologists


    Services

    Dry cleaning

    Alterations

    Special house cleaning services

    Maintenance service for personal items

    Beauty salon/barber shop

    Internet access


    Activities

    On-site activities

    Fitness classes

    Arts and entertainment activities

    Special events such as theater or opera outings

    Comprehensive Wellness Program

    Group walks and hikes


    Community Amenities

    Art Studio

    Garden Room

    Board Room

    Computer Station

    Library

    The Corner Store


    Room Amenities

    Cable television service

    Use of our towels and linens

    Weekly bed linen change

    Kitchenettes

    Microwave

    Refrigerator


    Dining

    Three meals a day plus snacks

    Coffee, tea and fresh fruit available all day

    Option of a sack lunch to go

    Licensed dietitian

    Catering services for picnic lunches and potluck platters

    Spacious dining room


    Transportation

    Transportation to medical and dental appointments

    Garage parking

    Scheduled Transportation

    Regularly scheduled shopping trips

    Custom-scheduled transportation for doctor appointments

    Parking lot


    Pet

    Pet-friendly independent living apartments

    Pets



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Nov. 13, 1981
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 81
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-11-23 2021-12-08 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-11-23 2021-12-08 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2021-11-23 2021-12-08 D Construction Deficiencies Use approved construction type or materials.
    2021-11-23 2021-12-08 D Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2021-11-23 2021-12-08 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-11-23 2021-12-08 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-11-23 2021-12-08 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-07 2019-08-22 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-08-07 2019-08-22 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-08-07 2019-08-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2018-10-01 2018-10-18 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-10-01 2018-10-18 C Emergency Preparedness Deficiencies Develop a communication plan.
    2018-10-01 2018-10-18 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-10-01 2018-10-18 D Construction Deficiencies Use approved construction type or materials.
    2018-10-01 2018-10-18 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2018-10-01 2018-10-18 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2018-10-01 2018-10-18 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-01 2018-10-18 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-10-01 2018-10-18 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2018-10-01 2018-10-18 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-10-01 2018-10-18 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-10-01 2018-10-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-10-01 2018-10-18 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Orange which is 1.1 miles away and has a population of 140,992 (small city).
    • The average income is $61,709, which is average compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 62
      • Average Temperature: 71.1
      • Day Breakdown: The area gets 51 days of rain and 313 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 30.8 years old, very low compared to other cities.
    • 1.41% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 45.61% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 7% Asian, 1% Black or African-American, 55% Hispanic or Latino, and 34% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Mother's Market
    0.2 miles away
    Big Saver Foods
    1.2 miles away
    Stater Bros.
    1.5 miles away
    Superior Grocers
    1.5 miles away
    Puerto Madero
    1.6 miles away

    Transportation

    Orange
    1.0 miles away
    Santa Ana
    1.6 miles away

    Bus Stations

    Discovery Science Center
    0.4 miles away
    Westfield MainPlace Mall
    0.4 miles away
    Best Western Meridian Inn & Suites
    1.7 miles away
    OCTA
    1.9 miles away
    The Outlets at Orange
    2.0 miles away

    Banks

    Veros Credit
    0.6 miles away
    Wells Fargo
    1.1 miles away
    U.S. Bank
    1.1 miles away
    Citizens Business Bank
    1.1 miles away
    Farmers & Merchants Bank
    1.5 miles away

    Hospitals

    Saint Joseph Hospital
    0.4 miles away
    Children's Hospital of Orange County
    0.5 miles away
    UCI Medical Center
    1.6 miles away
    Nexus Children's Hospital
    1.6 miles away
    Kindred Hospital - Santa Ana
    1.9 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    Rite Aid
    1.9 miles away
    Santa Ana Tustin Compounding Pharmacy
    2.2 miles away
    Walgreens
    3.2 miles away
    Walmart Pharmacy
    4.0 miles away

    Dentists

    Western Dental & Orthodontics
    1.2 miles away
    Grand Family Dental center
    1.2 miles away
    E.C.O. Dental
    1.3 miles away
    Orange County Dental Care
    2.3 miles away
    Hong Orthodontics
    2.3 miles away

    Parks

    Santiago Park
    0.0 miles away
    Hart Park
    0.4 miles away
    Fisher Park
    0.7 miles away
    Sarah May Downie Herb Garden
    0.9 miles away
    William Eldridge Park
    0.9 miles away

    Places of Worship

    First Congregational Church
    19.2 miles away
    Mission San Juan Capistrano
    21.8 miles away

    Shopping

    MainPlace Mall
    0.4 miles away
    Tustin Plaza
    2.6 miles away
    Cameo Center
    3.2 miles away
    Anaheim GardenWalk
    3.5 miles away
    South Coast Plaza
    5.9 miles away

    Culture

    The Frida Cinema
    1.8 miles away
    Yost Theater
    1.8 miles away
    City National Grove of Anaheim
    2.4 miles away
    House of Blues Anaheim
    3.7 miles away
    Peforming Arts Center PAC
    3.8 miles away

    Restaurants

    Olive Garden
    0.3 miles away
    Corner Bakery Cafe
    0.3 miles away
    Bite Mi Asian Kitchen
    0.3 miles away
    Polly's Pies Restaurant
    0.4 miles away
    Panini Kabob Grill
    0.4 miles away

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    Google map of Town & Country Manor

    Licensing

    This community is licensed by the state of CA. It is a very large-sized community with 240 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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