📞 Call for pricing and availability: (800) 780-8101
Town and Country Health & Rehabilitation
13995 Clayton Road, Town And Country, MO 63017
For Pricing & Availability
(800) 780-8101To Reach a Resident
(636) 227-5070Estimated Pricing
Price Comparison
Town and Country Health & Rehabilitation Description
Town and Country Health & Rehabilitation is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside the town of Manchester, Missouri and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of room layouts.
The community has an average rating of 7.7 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Town And Country
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many visitors and family members have shared their experiences with the facility, highlighting both positive and negative aspects. Positive feedback includes:
- Welcoming and professional staff, with special mentions of helpful admissions directors and staff members.
- Facility located in a high-end community, noted for its cleanliness, attentive staff, and quality food.
- Positive experiences with rehab therapy and care for residents with dementia.
- Appreciation for the activities department, bringing joy to residents through daily activities.
- Long-term employees praise the teamwork and management, highlighting family day events and staff appreciation.
- Visitors impressed with the environment during special events like Tea Parties and the attention to residents' enjoyment.
However, there are concerns and criticisms as well:
- Issues with hiring practices, particularly regarding applicants with disabilities.
- Concerns about cleanliness and overall facility rating on Medicare.gov.
- Negative experiences with staff responsiveness and care, including a report of a resident being neglected.
- Complaints about the facility being poorly run and instances of residents not receiving adequate attention or care.
- Refusal of care for individuals with certain conditions, such as cerebral palsy.
While some reviews praise the facility for its care, environment, and staff, others express significant concerns about management, cleanliness, and the treatment of residents and potential employees. Prospective residents and their families may want to consider these varied experiences when making decisions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 1, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 282
Total current residents: 138
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 18
Number of payment denials: 2
Number of fines: 15
Total cost of fines: $66934
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-31 | 2021-10-15 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-08-31 | 2021-10-15 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-08-31 | 2021-10-15 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-08-31 | 2021-10-15 | E | Egress Deficiencies | Meet other general requirements. |
| 2021-08-31 | 2021-10-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-08-31 | 2021-10-15 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-08-31 | 2021-10-25 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-08-31 | 2021-10-15 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-08-31 | 2021-10-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-08-31 | 2021-10-15 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-08-31 | 2021-10-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-08-31 | 2021-10-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-08-31 | 2021-10-15 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-08-31 | 2021-10-15 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-08-31 | 2021-10-15 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-08-31 | 2021-10-15 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-08-31 | 2021-10-15 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-08-31 | 2021-10-15 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-08-31 | 2021-10-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-08-31 | 2022-04-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-04-29 | 2019-06-07 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-29 | 2019-06-07 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-04-29 | 2019-06-07 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-04-29 | 2019-06-07 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-04-29 | 2019-06-07 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-04-29 | 2019-06-07 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-05-15 | 2018-06-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-15 | 2018-06-28 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-05-15 | 2018-06-28 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2018-05-15 | 2018-06-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-20 | $3,250 |
| 2020-12-28 | $655 |
| 2020-12-30 | $14,705 |
| 2021-01-04 | $983 |
| 2021-07-12 | $1,310 |
| 2021-07-12 | $1,300 |
| 2021-07-19 | $1,625 |
| 2021-07-26 | $1,965 |
| 2021-07-26 | $1,950 |
| 2021-08-02 | $2,293 |
| 2021-08-02 | $2,275 |
| 2021-08-31 | $9,750 |
| 2021-11-15 | $2,600 |
| 2021-11-15 | $2,620 |
| 2021-11-22 | $2,948 |
| 2021-11-22 | $2,925 |
| 2021-11-29 | $3,250 |
| 2021-11-29 | $3,275 |
| 2022-02-28 | $3,645 |
| 2022-02-28 | $3,618 |
| 2022-03-07 | $3,947 |
| 2022-03-07 | $3,976 |
| 2022-06-29 | $13,933 |
| 2022-06-29 | $13,614 |
| 2022-06-29 | $20,945 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-08-31 | 9 |
| 2022-11-02 | 27 |
What is in the Neighborhood
- The closest city is Manchester which is 2.3 miles away and has a population of 18,229 (small town).
- The average income is $157,565, which is very high compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 34
- Average Temperature: 59.5
- Day Breakdown: The area gets 149 days of rain, 19 days of snow and 195 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 78.62 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Schnucks
0.5 miles awayWhole Foods Market
0.6 miles awayStraub's
1.5 miles awayCostco
2.2 miles awayWalmart Supercenter
2.3 miles awayNone Found
Bus Stations
Manchester @ Braeshire WB
2.6 miles awayManchester @ Braeshire EB
2.6 miles awayOlive @ Questover EB
4.0 miles awayParkway @ Ross WB
4.0 miles awayOlive @ Tempo Eastbound
4.1 miles awayBanks
U.S. Bank
0.4 miles awayUMB Bank
0.5 miles awayCommerce Bank
0.5 miles awayFirst Bank
0.6 miles awayPNC Bank
0.8 miles awayHospitals
St. Luke's Hospital
1.3 miles awayMissouri Baptist Medical Center
3.2 miles awaySaint Johns Mercy Medical Center
3.4 miles awayBarnes-Jewish West County Hospital
3.6 miles awayDes Peres Hospital
4.3 miles awayPharmacies
Walgreens
2.1 miles awaySchnucks Pharmacy
4.2 miles awaySt Luke's Convenient Care
4.6 miles awayDierbergs Pharmacy
4.6 miles awayCVS Pharmacy
4.7 miles awayDentists
West County Pediatric Dentist
3.5 miles awayKehrs Mill Dental Arts
3.5 miles awayPostol Dental
3.6 miles awayPremier Dental Partners
3.9 miles awayWest Olive Dental
4.0 miles awayParks
Queeny Park
0.6 miles awayLongview Park
1.1 miles awayPierremont
1.8 miles awayPreservation Park
2.1 miles awayNorth Pointe
2.2 miles awayNone Found
Shopping
Chesterfield Mall
3.3 miles awayWest County Center
3.9 miles awayDierbergs Markets
4.5 miles awayPlaza Frontenac
5.5 miles awaySaint Louis Galleria
8.7 miles awayCulture
Myrtle E. and Earl E. Walker Hall
1.0 miles awayDr. Howard F. Loomis Jr. Amphitheatre
1.7 miles awayCorey J. Donnelly Memorial Amphitheater
3.0 miles awayChesterfield Amphithetre Seating
3.8 miles awayAmphitheater
3.8 miles awayRestaurants
Katie's Pizza & Pasta Osteria
0.5 miles away3 Bay BBQ & Bakery
0.5 miles awayThe Melting Pot
0.6 miles awayCooper's Hawk Winery and Restaurant
0.7 miles awayJohn Mineo's Italian Restaurant
1.4 miles awayGet exact pricing & check availability
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