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Tower Hill Healthcare Center
759 Kane Street, South Elgin, IL 60177
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 697-3310Estimated Pricing
Price Comparison
Tower Hill Healthcare Center Description
Tower Hill Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of South Elgin, Illinois. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 7.7 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in South Elgin
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in South Elgin
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in South Elgin
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviews criticize the facility for poor treatment by nurses, particularly mentioning rude behavior and lack of proper care for residents.
- Concerns were raised about inadequate COVID-19 protocols, including insufficient screening of nurses and management's disregard for improving safety measures.
- Complaints about the facility being understaffed, leading to the closure of the kitchen and reliance on vending machines for resident meals, which is particularly problematic for diabetic residents.
- Issues with the business office, including delays in communication and unavailability of staff for addressing billing concerns.
- One review mentions a significant financial dispute involving an alleged extortion, with the reviewer seeking assistance from the Attorney General’s office.
- Reports of neglect, including residents sitting in soiled garments and dirty bed linens, and families having to demand basic care.
Positive Reviews:
- Several reviews praise the facility for its caring and attentive staff, highlighting positive interactions with nurses, CNAs, and administrative personnel.
- Positive remarks about the facility's homelike environment, cleanliness, and efforts to provide a welcoming atmosphere for residents.
- Appreciation for the facility's efforts to accommodate dietary needs and preferences, including personal attention from dieticians and kitchen staff.
- Recognition of the facility's commitment to resident engagement through activities and events, aiming to create a vibrant community atmosphere.
- Some reviews commend the facility for its renovations and investments in improving the physical environment.
- Testimonials from families who have seen improvements in their loved ones' conditions since moving to the facility, recommending it based on their positive experiences.
Mixed Reviews:
- While some reviews highlight the facility's strengths, including caring staff and a homelike environment, others point out areas needing improvement, such as food quality and business office efficiency.
- Several reviewers encourage prospective residents and their families to visit and assess the facility for themselves, suggesting that personal experience may differ from online reviews.
Reviews
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 1, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 206
Total current residents: 131
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 22
Number of payment denials: 2
Number of fines: 6
Total cost of fines: $118903
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-11 | 2023-05-19 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-05-11 | 2023-05-19 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-06-01 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-01 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-06-01 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-06-01 | 2023-06-09 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-06-01 | 2023-06-09 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-06-01 | 2023-06-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-06-01 | 2023-06-09 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-02-28 | 2022-03-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-08-26 | 2021-09-21 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2022-08-31 | 2022-09-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-08-31 | 2022-09-02 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-08-31 | 2022-09-02 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-31 | 2022-09-02 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-31 | 2022-09-02 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-08-31 | 2022-09-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-31 | 2022-09-02 | G | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-31 | 2022-09-02 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-08-31 | 2022-10-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-31 | 2022-09-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-01 | 2021-07-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-05-21 | 2021-05-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-02-08 | 2021-03-01 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-11-21 | 2020-12-22 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-11-21 | 2020-12-17 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-11-21 | 2020-12-17 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-11-21 | 2020-12-17 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-09-11 | 2020-10-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-11 | 2020-10-02 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-09-03 | 2020-09-28 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-03 | 2020-09-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-09-03 | 2020-09-23 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2020-09-03 | 2020-09-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-26 | 2021-09-21 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-08-26 | 2021-09-21 | D | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2021-08-26 | 2021-09-21 | E | Resident Rights Deficiencies | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. |
| 2021-08-26 | 2021-09-21 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-26 | 2021-09-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-08-26 | 2021-09-21 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-08-26 | 2021-09-21 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-08-26 | 2021-09-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-26 | 2021-09-21 | C | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-08-26 | 2021-09-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-26 | 2021-09-21 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-26 | 2021-09-21 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-26 | 2021-09-21 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-08-26 | 2021-09-21 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-08-26 | 2021-09-21 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-08-26 | 2021-09-21 | D | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2021-08-26 | 2021-09-21 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-26 | 2021-09-21 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-09-17 | $16,614 |
| 2019-01-11 | $28,392 |
| 2019-07-03 | $10,374 |
| 2020-09-03 | $9,750 |
| 2020-09-03 | $15,000 |
| 2020-11-21 | $49,491 |
| 2020-11-21 | $76,140 |
| 2021-02-08 | $31,012 |
| 2021-07-05 | $650 |
| 2021-08-26 | $20,000 |
| 2021-08-26 | $13,000 |
| 2022-08-31 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-11-21 | 3 |
| 2022-08-31 | 19 |
What is in the Neighborhood
- The closest city is South Elgin which is 0.7 miles away and has a population of 22,365 (small town).
- The average income is $78,904, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 24
- Average Temperature: 51.3
- Day Breakdown: The area gets 145 days of rain, 42 days of snow and 176 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 2.06 per 100 people which is low compared to other cities.
- Violent Crime: 0.77 incidents per 100 people
- Property Crime: 0.87 incidents per 100 people
- Drug-Related Crime: 0.02 incidents per 100 people
- The average life expectancy in zip code is 80.26 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 180.0, Moderate Days 48.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Butera
0.4 miles awayMeijer
1.7 miles awayWalmart Supercenter
1.7 miles awaySam's Club
1.8 miles awayJewel-Osco
1.8 miles awayTransportation
National Street
2.5 miles awayBus Stations
Spring & McLean
0.6 miles awayPace River Garage
1.4 miles awayMeijer (815 S Randall Rd)
1.7 miles awayElgin Community College (Hoffer & 2nd Street)
1.8 miles awayFleetwood & 2nd Street
1.8 miles awayBanks
PNC Bank
1.7 miles awayBank of America
2.0 miles awayChase
2.4 miles awayFirst American Bank
2.6 miles awayUnion National Bank and Trust Company of Elgin
3.0 miles awayHospitals
Elgin Mental Health Center
1.2 miles awayPresence Saint Joseph Hospital
2.7 miles awayAdvocate Sherman Hospital
5.0 miles awayNorthwestern Medicine Delnor Hospital
7.6 miles awayStreamwood Behavioral Healthcare System
7.9 miles awayPharmacies
CVS Pharmacy
0.5 miles awayWalgreens
0.6 miles awayDentists
VioletXreek Family Dentistry
1.8 miles awayProvidence Family Dental
4.0 miles awayMason, Faith & Hoscheit DDS, Ltd.
5.2 miles awaySutton Lake Dental Care
5.4 miles awayKids First Pediatric Dentistry
5.7 miles awayParks
South Elgin
0.1 miles awayJim Hansen Park
0.5 miles awayPanton Mill Park
0.5 miles awayRobert Sperry Park
0.5 miles awayCounty Park
0.6 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
6.4 miles awayShopping
Sunset Center
2.0 miles awayCharlestowne Mall
5.4 miles awayThe Milk Pail
5.9 miles awaySpring Hill Fashion Corner
7.1 miles awaySpring Hill Mall
7.2 miles awayCulture
Hemmens Cultural Center
3.1 miles awayArcada Theater
5.8 miles awayAmphitheater
6.8 miles awayGallery 200
9.3 miles awayHawk's Bluff Amphitheatre
11.2 miles awayRestaurants
Pizza Hut
0.4 miles awayPasta Mai
0.8 miles awayMcAlister's Deli
1.7 miles awayDenny's
1.7 miles awayNoodles & Company
1.7 miles awayGet exact pricing & check availability
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