📞 Call for pricing and availability: (800) 780-8101
Touchpoints At Manchester
333 Bidwell St Box 1296, Manchester, CT 06040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 533-3086Estimated Pricing
Price Comparison
Touchpoints At Manchester Description
Touchpoints At Manchester is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Manchester, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.7 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Manchester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Manchester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many reviews highlight significant concerns about cleanliness, staff attitude, and overall care quality. Complaints include unclean facilities, disrespectful and untrained nurses, and a lack of proper communication and care for patients.
- Several reviewers reported a disturbing lack of attention to hygiene, with instances of dirty floors, improperly cleaned bathrooms, and unchanged bedding. One patient had to change their own bedding due to staff neglect.
- There are alarming reports of medical negligence, including a serious incident involving a PICC line being improperly handled by a nurse, leading to a risk of infection.
- Communication issues are a recurring theme, with families experiencing difficulty in getting updates about their loved ones' care and encountering unprofessional behavior from the administration and social workers.
- However, there are positive reviews as well, praising the therapy team and certain aspects of care. Some patients and families experienced excellent service, highlighting kind and attentive staff, effective rehabilitation, and thoughtful touches like fresh flowers and care packages.
- Despite some positive feedback, the overwhelming majority of reviews suggest a need for significant improvements in staff training, facility cleanliness, and patient care and communication.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 131
Total current residents: 114
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-24 | 2021-09-13 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-06-24 | 2021-09-13 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-06-24 | 2021-09-13 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-06-24 | 2021-09-13 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-06-24 | 2021-09-13 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-06-24 | 2021-09-13 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-06-24 | 2021-09-13 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2021-06-24 | 2021-09-13 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-06-24 | 2021-09-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-06-24 | 2021-09-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-03-28 | 2019-06-21 | F | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2019-03-28 | 2019-06-21 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-03-28 | 2019-06-21 | E | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-03-28 | 2019-06-21 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-03-28 | 2019-06-21 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2018-02-23 | 2018-03-26 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2018-02-23 | 2018-03-26 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-30 | 2021-08-11 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-06-30 | 2021-08-11 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-06-30 | 2021-08-11 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-06-30 | 2021-08-11 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-17 | 2022-03-31 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-28 | 2019-04-26 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-03-28 | 2019-04-26 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-03-28 | 2019-04-26 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2019-03-28 | 2019-04-26 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-03-28 | 2019-04-26 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-28 | 2019-04-26 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2018-02-15 | 2018-03-26 | B | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-02-15 | 2018-03-12 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-02-15 | 2018-03-01 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-02-15 | 2018-03-12 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-02-15 | 2018-03-26 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-02-15 | 2018-03-12 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-02-15 | 2018-03-12 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-02-15 | 2018-03-19 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-02-15 | 2018-03-26 | D | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2018-02-15 | 2018-03-19 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-15 | $7,150 |
What is in the Neighborhood
- The closest city is Manchester which is 1.7 miles away and has a population of 30,577 (mid sized town).
- The average income is $64,373, which is high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 31
- Average Temperature: 54.3
- Day Breakdown: The area gets 152 days of rain, 29 days of snow and 182 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 6.44 per 100 people which is high compared to other cities.
- Violent Crime: 1.7 incidents per 100 people
- Property Crime: 3.34 incidents per 100 people
- Drug-Related Crime: 0.48 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Grocery Outlet
1.2 miles awayShopRite
1.3 miles awayStop & Shop
1.4 miles awayCoventry Farms
1.5 miles awayBJ's Wholesale Club
2.4 miles awayTransportation
Hartford
7.0 miles awayWindsor
8.1 miles awayWindsor Locks
11.4 miles awayBus Stations
Bus Stop B
3.1 miles awayBus Stop A
3.1 miles awayDay Hill and Baker Hollow
11.1 miles awayBanks
Webster Bank
1.4 miles awayKeyBank
1.5 miles awayBank of America
1.5 miles awayATM
1.5 miles awaySantander
3.0 miles awayHospitals
Manchester Memorial Hospital
1.7 miles awayHartford Hospital
6.7 miles awayConnecticut Children's Medical Center
7.0 miles awaySaint Francis Hospital and Medical Center
7.8 miles awaySaint Francis Hospital and Medical Center - Mount Sinai Campus
7.9 miles awayPharmacies
CVS
1.4 miles awayCVS Pharmacy
4.5 miles awayHealth Care Pharmacy
7.3 miles awayKure Rx
7.9 miles awayWalgreens
9.7 miles awayDentists
Dr. Dental
1.4 miles awayManchesterbFamily Dental
1.5 miles awayGreat Expressions
2.6 miles awayAddison Village Dental
3.3 miles awayDiStefano Family Dentistry
4.3 miles awayParks
Manchester
0.5 miles awayBaldwin Park
0.7 miles awayPlaces of Worship
Chapel on the Green
13.1 miles awayShopping
Charter Oak Mall
3.0 miles awayBuckland Hills Mall
3.1 miles awayWestfarms
11.4 miles awayEnfield Square
16.2 miles awayEast Brook Mall
17.8 miles awayCulture
Manchester Community College Band Shell
0.7 miles awayLittle Theatre of Manchester at Cheney Hall
0.9 miles awayMortensen Riverfront Plaza Performance Tent
6.2 miles awayXfinity Theatre
6.5 miles awayCharter Oak Cultural Center
6.6 miles awayRestaurants
cosmic omelette
0.4 miles awayHartford Road Cafe
0.5 miles awayCW Chops & Catch
0.5 miles awayHartford Road Pizza
0.8 miles awayHusky Pizza
0.9 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More