📞 Call for pricing and availability: (800) 780-8101
Touchmark On South Hill
2929 S Waterford Dr, Spokane, WA 99203
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 960-2324Estimated Pricing
Price Comparison
Touchmark On South Hill Description
Touchmark On South Hill is a community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 3.1 miles outside Spokane, Washington and is part of the Touchmark network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and three-bedroom room layouts.
The community has an average rating of 7.5 out of 10 making it the 25th highest rated community in the city out of 51 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Spokane
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Spokane
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Spokane
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spokane
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spokane
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Touchmark:
- Several reviews highlight the exceptional care and attention provided by the Touchmark team, especially during challenging times such as the pandemic. Residents and their families appreciate the strict protocols, the range of activities, and the sense of community.
- Many residents express satisfaction with their decision to move to Touchmark, citing the friendly atmosphere, quality of food, and the ease of living without the hassle of meal preparation and home maintenance.
- Touchmark is praised for its warm, caring community, with staff members who are known for being attentive and involved. The residents feel like they have a large circle of friends within the community.
- However, there are serious concerns raised about the quality of nursing care, with some reviews describing neglectful situations, poor management of health issues, and a lack of empathy from the leadership team.
- Despite these criticisms, other reviews commend the facility for its high standards of care, especially in the memory care unit. The staff's dedication to health protocols and the overall well-being of the residents is noted.
- Touchmark is also appreciated for its physical therapy department and skilled nursing, with residents and visitors noting the professional and compassionate care provided.
- While some reviews express regret and disappointment with the facility, citing it as a mistake, others passionately advocate for Touchmark, celebrating the community, the staff, and the quality of life offered there.
Reviews
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Touchmark On South Hill Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 26, 1996
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 57
Total current residents: 28
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7446
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-29 | 2022-05-10 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-03-29 | 2022-04-15 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-29 | 2022-04-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-11 | 2020-01-10 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-11 | 2020-01-10 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-12-11 | 2020-01-10 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-11 | 2020-01-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have a properly installed medical gas master alarm panel. |
| 2019-12-11 | 2020-01-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-01 | 2018-11-30 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-11-01 | 2018-11-30 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2018-11-01 | 2018-11-30 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-11-01 | 2018-11-30 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-11-01 | 2018-11-30 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-11-01 | 2018-11-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper storage of liquid oxygen. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-09 | $11,050 |
| 2022-08-03 | $11,455 |
| 2022-08-03 | $7,446 |
What is in the Neighborhood
- The closest city is Spokane which is 3.1 miles away and has a population of 213,272 (small city).
- The average income is $108,455, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 51.0
- Day Breakdown: The area gets 101 days of rain, 54 days of snow and 208 days of sun
- Precipitation: 1.2 inches a year
- The median age is 36.6 years old, high compared to other cities.
- 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.
- The crime rate is 12.88 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 9.07 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway 1242
0.4 miles awayRosauers
0.5 miles awayHuckleberrys Natural Market
0.7 miles awaySuper 1 Foods
0.7 miles awayTrader Joe's
0.8 miles awayNone Found
Bus Stations
29th @ Pittsburg
0.1 miles away29th @ Martin (Applebee's)
0.2 miles away29th @ Martin
0.2 miles away29th @ Pinecrest
0.3 miles away29th @ Perry
0.3 miles awayBanks
Numerica
0.2 miles awayWashington Trust
0.4 miles awayU.S. Bank
0.7 miles awaySpokane Teachers Credit Union
0.7 miles awayChase
0.8 miles awayHospitals
Providence Sacred Heart Medical Center and Children's Hospital
1.8 miles awaySt. Lukes Rehabilitation Institute
1.9 miles awayInland Northwest Behavioral Health
2.2 miles awayMultiCare Deaconess Hospital
2.4 miles awayShriners Hospitals for Children Spokane
2.5 miles awayPharmacies
Rite Aid
0.8 miles awayWalgreens
0.9 miles awayWell Life Pharmacy
1.8 miles away1st Avenue Pharmacy
2.4 miles awaySafeway
3.2 miles awayDentists
South Hill Pediatric Dentistry
0.1 miles awayDr. Scott Ralph Orthodontics
0.4 miles awayCascade Dental Care - South Hill
0.4 miles awayGrande Smiles
0.9 miles awayManito Family Dentistry
0.9 miles awayParks
Hamblen Park
0.4 miles awayLincoln Park
0.7 miles awayOlmstead Triangle Park
0.7 miles awayThornton Murphy Park
0.8 miles awayHart Field
0.9 miles awayNone Found
Shopping
River Park Square
2.9 miles awayThe Flour Mill
3.2 miles awayLogan Square
3.4 miles awayGarland Court
4.9 miles awayNorthTown Mall
5.2 miles awayCulture
INB Performing Arts Center
2.8 miles awayKnitting Factory
2.8 miles awayBing Crosby Theater
2.8 miles awayFox Theater
2.9 miles awayMyrtle Woldson Performing Arts Center
3.0 miles awayRestaurants
Manito Tap House
0.8 miles awayRepublic Pi
0.8 miles awayThe Chalet
0.9 miles awaySushi I
1.1 miles awayTwigs Bistro and Martini Bar
1.1 miles awayGet exact pricing & check availability
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