📞 Call for pricing and availability: (800) 780-8101

Touchmark In The West Hills

840 Sw Touchmark Way, Portland, OR 97225

Independent Living Assisted Living Memory Care
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(971) 373-4660

Estimated Pricing

Studio
Estimated $4,624
One Bedroom
Estimated $5,824
Two Bedroom
Estimated $7,163

Price Comparison

  • Average City Price: $5,151
  • Average State Price: $5,224
  • Average National Price: $4,181


  • Touchmark In The West Hills Description

    Touchmark In The West Hills is a community that offers independent living, assisted living and memory care and is located in the small town of West Haven-Sylvan, Oregon and is part of the Touchmark network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and three-bedroom room layouts.

    The community has an average rating of 7.5 out of 10 making it the 58th highest rated community in the city out of 113 communities. See more information on reviews.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Portland

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Portland

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Portland


    Community Reviews

    6.9
    Touchmark In The West Hills
    Based on My Caring Plan's proprietary scoring, including 43 reviews across the web

    Ranking

  • Ranking in City: 78 out of 113 communities in Portland
  • Ranking in State: 557 out of 696 communities in OR
  • Food and Dining B

    Activities B

    Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    6.8
    Touchmark
    Based on My Caring Plan's proprietary scoring, including 651 reviews across the web

    The following insights are from employees that work in Oregon

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Touchmark has received mixed reviews from residents, their families, and employees. Some highlight the beauty and amenities of the independent living facilities, praising the supportive staff, engaging activities, and the overall environment that promotes thriving for its residents. Positive remarks also extend to the community's location, friendly atmosphere, and the opportunities for internal growth and development for team members.

    However, several serious concerns have been raised, particularly regarding the assisted living and memory care services. Issues include inconsistent care delivery, high staff turnover, communication challenges with management, and instances of neglect such as residents being left in soiled conditions, not receiving meals, and suffering from bedsores due to inattention. There are also alarming reports of a resident being physically pushed by a caregiver resulting in injury, and memory care patients being unsafe, with reports of physical and verbal assaults among patients.

    Some reviews express dissatisfaction with the level of training for staff in memory care, the facility's response to incidents, and the overall management of resident care and safety. Concerns about corporate practices, understaffing, and the prioritization of billing over resident welfare have also been mentioned.

    Despite these issues, some employees and residents' families have shared positive experiences, highlighting the community's beauty, the quality of independent living, and the caring nature of some staff members. The facility's amenities, such as health clubs, dining options, and the views, have been praised, along with the sense of community and the opportunities for social engagement.

    In summary, while Touchmark in the West Hills offers a promising environment for independent living with several satisfied residents and employees, there are significant concerns regarding its assisted living and memory care services that potential residents and their families should carefully consider.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Touchmark In The West Hills Videos


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    Health

    Health & Fitness Club

    Person-centered care

    In-depth initial assessment for personalized care

    Personalized daily programs

    Personal care

    Massage therapy


    Services

    Weekly housekeeping with linen service

    24-hour resident relations and emergency maintenance

    Emergency call system

    Housekeeping

    Laundry and bedmaking

    Personalized assistance


    Activities

    International award-winning Full Life Wellness & Life Enrichment Programâ„¢

    Touchmark Trekkers walking program

    Art demonstrations and classes

    Recreation

    Historical and special interest seminars and presentations

    Music


    Community Amenities

    Salon and barbershop

    Library

    Conference/activity rooms

    Guest suites

    Walking paths and beautifully-landscaped grounds

    Onsite laundry


    Room Amenities

    Full kitchens with custom cabinetry and stainless-steel appliances

    Air conditioning, central heating, and gas fireplaces

    Washer and dryer

    Expanded basic cable

    WiFi equipped

    Walk-in closets


    Dining

    Five-star, restaurant-style dining

    Charley's Bistro

    In-home dining available

    Private dining room

    Three meals per day served in a private dining area

    Seasonal menus


    Transportation

    Attached two-car garages or underground parking

    Valet service

    Scheduled transportation

    Scheduled local transportation

    Transportation services


    Pet

    Pet-friendly

    Pet-friendly community



    What is in the Neighborhood

    General Area Overview
    • The closest city is West Haven-Sylvan which is 0.5 miles away and has a population of 8,001 (very small town).
    • The average income is $133,635, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 42
      • Average Temperature: 57.5
      • Day Breakdown: The area gets 170 days of rain, 6 days of snow and 188 days of sun
      • Precipitation: 2.2 inches a year

    Demographic Overview
    • The median age is 36.7 years old, high compared to other cities.
    • 4.74% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 13.61% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 9% Asian, 6% Black or African-American, 8% Hispanic or Latino, and 73% White.

    Health and Safety Overview
    • The crime rate is 10.34 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.57 incidents per 100 people
      • Property Crime: 8.04 incidents per 100 people
      • Drug-Related Crime: 0.08 incidents per 100 people
    • The average life expectancy in zip code is 81.2 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 159.0, Moderate Days 23.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    QFC
    0.3 miles away
    Bazaar
    1.7 miles away
    Fred Meyer
    1.9 miles away
    New Seasons Market
    1.9 miles away
    Market of Choice
    2.1 miles away

    None Found

    Bus Stations

    Southwest Barnes & Leahy
    0.1 miles away
    7600 Block Southwest Barnes
    0.1 miles away
    8200 Block Southwest Barnes (Art School)
    0.2 miles away
    Southwest Barnes & Miller
    0.3 miles away
    Southwest Barnes & 84th
    0.4 miles away

    Banks

    Chase
    0.3 miles away
    Umpqua Bank
    0.4 miles away
    Wells Fargo
    1.5 miles away
    Unitus
    1.6 miles away
    U.S. Bank
    1.8 miles away

    Hospitals

    Providence Saint Vincent Hospital
    0.5 miles away
    Cedar Hills Hospital
    1.2 miles away
    Legacy Good Samaritan Medical Center
    3.2 miles away
    OHSU - Doernbecher Emergency
    3.7 miles away
    Oregon Health & Science University Hospital
    3.7 miles away

    Pharmacies

    QFC
    0.3 miles away
    Rite Aid
    1.6 miles away
    Walgreens
    1.9 miles away
    Fred Meyer Pharmacy
    1.9 miles away
    Pharmaca
    2.1 miles away

    Dentists

    Barnes Dental
    0.4 miles away
    Pham Dental Care
    1.1 miles away
    Portland Endodontic Group
    1.3 miles away
    Sylvan Family Dentistry
    1.3 miles away
    Greg Atack Dental
    1.3 miles away

    Parks

    West Sylvan Park
    0.6 miles away
    Ravine Woods Natural Area
    0.7 miles away
    Mitchell Park
    0.8 miles away
    Willamette Stone State Heritage Site
    0.9 miles away
    West Slope Park
    0.9 miles away

    Places of Worship

    Saint Cecilia Catholic Church
    2.9 miles away
    The Grotto
    9.5 miles away

    Shopping

    Washington Square Mall
    4.4 miles away
    Lloyd Center
    5.2 miles away
    Fubonn Shopping Center
    8.9 miles away
    Clackamas Town Center
    10.2 miles away
    Plaza 125
    11.0 miles away

    Culture

    Hoffman Gallery
    0.2 miles away
    Alex L. Parks Performing Arts Center
    1.9 miles away
    ACMA Performing Arts Center
    2.1 miles away
    Stage
    2.3 miles away
    Alpenrose Opera House
    2.4 miles away

    Restaurants

    Nicoletta's Caffé
    0.2 miles away
    Sandoval's
    0.4 miles away
    Biscuits Cafe
    0.4 miles away
    Joy Wok
    0.4 miles away
    808 Grinds Cafe
    1.1 miles away

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    Google map of Touchmark In The West Hills

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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