📞 Call for pricing and availability: (800) 780-8101
Touchmark In The West Hills
840 Sw Touchmark Way, Portland, OR 97225
For Pricing & Availability
(800) 780-8101To Reach a Resident
(971) 373-4660Estimated Pricing
Price Comparison
Touchmark In The West Hills Description
Touchmark In The West Hills is a community that offers independent living, assisted living and memory care and is located in the small town of West Haven-Sylvan, Oregon and is part of the Touchmark network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and three-bedroom room layouts.
The community has an average rating of 7.5 out of 10 making it the 58th highest rated community in the city out of 113 communities. See more information on reviews.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Portland
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Portland
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Portland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Touchmark has received mixed reviews from residents, their families, and employees. Some highlight the beauty and amenities of the independent living facilities, praising the supportive staff, engaging activities, and the overall environment that promotes thriving for its residents. Positive remarks also extend to the community's location, friendly atmosphere, and the opportunities for internal growth and development for team members.
However, several serious concerns have been raised, particularly regarding the assisted living and memory care services. Issues include inconsistent care delivery, high staff turnover, communication challenges with management, and instances of neglect such as residents being left in soiled conditions, not receiving meals, and suffering from bedsores due to inattention. There are also alarming reports of a resident being physically pushed by a caregiver resulting in injury, and memory care patients being unsafe, with reports of physical and verbal assaults among patients.
Some reviews express dissatisfaction with the level of training for staff in memory care, the facility's response to incidents, and the overall management of resident care and safety. Concerns about corporate practices, understaffing, and the prioritization of billing over resident welfare have also been mentioned.
Despite these issues, some employees and residents' families have shared positive experiences, highlighting the community's beauty, the quality of independent living, and the caring nature of some staff members. The facility's amenities, such as health clubs, dining options, and the views, have been praised, along with the sense of community and the opportunities for social engagement.
In summary, while Touchmark in the West Hills offers a promising environment for independent living with several satisfied residents and employees, there are significant concerns regarding its assisted living and memory care services that potential residents and their families should carefully consider.
Reviews
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Touchmark In The West Hills Videos
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Health
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Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is West Haven-Sylvan which is 0.5 miles away and has a population of 8,001 (very small town).
- The average income is $133,635, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 42
- Average Temperature: 57.5
- Day Breakdown: The area gets 170 days of rain, 6 days of snow and 188 days of sun
- Precipitation: 2.2 inches a year
- The median age is 36.7 years old, high compared to other cities.
- 4.74% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 13.61% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 9% Asian, 6% Black or African-American, 8% Hispanic or Latino, and 73% White.
- The crime rate is 10.34 per 100 people which is very high compared to other cities.
- Violent Crime: 1.57 incidents per 100 people
- Property Crime: 8.04 incidents per 100 people
- Drug-Related Crime: 0.08 incidents per 100 people
- The average life expectancy in zip code is 81.2 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 159.0, Moderate Days 23.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
QFC
0.3 miles awayBazaar
1.7 miles awayFred Meyer
1.9 miles awayNew Seasons Market
1.9 miles awayMarket of Choice
2.1 miles awayNone Found
Bus Stations
Southwest Barnes & Leahy
0.1 miles away7600 Block Southwest Barnes
0.1 miles away8200 Block Southwest Barnes (Art School)
0.2 miles awaySouthwest Barnes & Miller
0.3 miles awaySouthwest Barnes & 84th
0.4 miles awayBanks
Chase
0.3 miles awayUmpqua Bank
0.4 miles awayWells Fargo
1.5 miles awayUnitus
1.6 miles awayU.S. Bank
1.8 miles awayHospitals
Providence Saint Vincent Hospital
0.5 miles awayCedar Hills Hospital
1.2 miles awayLegacy Good Samaritan Medical Center
3.2 miles awayOHSU - Doernbecher Emergency
3.7 miles awayOregon Health & Science University Hospital
3.7 miles awayPharmacies
QFC
0.3 miles awayRite Aid
1.6 miles awayWalgreens
1.9 miles awayFred Meyer Pharmacy
1.9 miles awayPharmaca
2.1 miles awayDentists
Barnes Dental
0.4 miles awayPham Dental Care
1.1 miles awayPortland Endodontic Group
1.3 miles awaySylvan Family Dentistry
1.3 miles awayGreg Atack Dental
1.3 miles awayParks
West Sylvan Park
0.6 miles awayRavine Woods Natural Area
0.7 miles awayMitchell Park
0.8 miles awayWillamette Stone State Heritage Site
0.9 miles awayWest Slope Park
0.9 miles awayPlaces of Worship
Saint Cecilia Catholic Church
2.9 miles awayThe Grotto
9.5 miles awayShopping
Washington Square Mall
4.4 miles awayLloyd Center
5.2 miles awayFubonn Shopping Center
8.9 miles awayClackamas Town Center
10.2 miles awayPlaza 125
11.0 miles awayCulture
Hoffman Gallery
0.2 miles awayAlex L. Parks Performing Arts Center
1.9 miles awayACMA Performing Arts Center
2.1 miles awayStage
2.3 miles awayAlpenrose Opera House
2.4 miles awayRestaurants
Nicoletta's Caffé
0.2 miles awaySandoval's
0.4 miles awayBiscuits Cafe
0.4 miles awayJoy Wok
0.4 miles away808 Grinds Cafe
1.1 miles awayGet exact pricing & check availability
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