Toby & Leon Cooperman Sinai Residences Boca Raton, a CCRC

Summary of Reviews for Sinai Residences

• Some staff members, including Jean, initially provided a poor experience with condescension and rudeness, but later offered a sincere apology and accountability.
• The community is highly praised for its compassionate leadership, cleanliness, dining, social options, and overall exceptional living space for seniors.
• Staff members like Betty Ann and Daniella are highlighted for their amazing support during stressful times, particularly in assisting with resident relocation.
• An employee boasts about the wonderful experience working at Sinai Residences for over six years, citing a caring staff and luxurious community.
• Professionalism, cleanliness, and attention to medical readiness are among the top reasons for satisfaction among those researching assisted living facilities for their relatives.
• Concerns were raised about the medical management, including lost prescriptions and poor supervision of medication administration.
• Exceptional occupational therapy, physical therapy, and nursing staff are commended for their service, with specific staff members being thanked personally.
• The nursing staff's empathy and prioritization of resident well-being are highlighted as key attributes of the care provided.
• A distressing incident involving a resident becoming severely dehydrated and septic due to alleged neglect during COVID-19 restrictions was reported.
• General care quality is considered good, with specific praise for the professionalism of PT and OT staff, though the quality of food received criticism.
• Comparisons to living on a 5-star cruise ship illustrate the high level of satisfaction some residents and their families feel about the living experience at Sinai Residences.
• The facility is described as the crème de la crème, indicating top-tier quality and service.