Timothy Daniels House

Summary of Reviews:

• One review describes a highly negative and surreal experience, mentioning dissatisfaction with the facility's ambiance and staff behavior.
• Several reviewers express significant concerns about the level of care and professionalism at the facility, citing issues such as staff being distracted or unresponsive, poor cleanliness, and difficulty in communication with residents.
• Complaints include the facility being described as one of the worst in its area, with staff often too busy or on personal calls, administrative staff not returning calls or emails, and overall poor care quality.
• One reviewer details their struggle to visit their mother due to COVID-19 restrictions, despite the facility being COVID-free for over two weeks, criticizing the staff's excuses of being understaffed.
• Conversely, Timothy Daniels House receives high praise from some reviewers for its caring staff, welcoming atmosphere, and the quality of care provided to residents and their families. Positive experiences include feeling treated like family and appreciating the special care due to the facility's smaller size.
• One detailed positive review recounts a personal story of choosing Timothy Daniels House for a family member's rehabilitation and eventual care until passing, highlighting the exceptional support and care from the staff throughout their stay.

Overall, reviews are mixed, with some highlighting excellent care and a welcoming environment, while others raise serious concerns about staff behavior, facility cleanliness, and overall management.