Timberwood

Positive Reviews:

• Timberwood (now Homestead) is praised for its reasonable pricing, well-maintained and comfortable environment, and especially its caring staff and affiliated salon and medical providers.
• Many reviewers highlight the exceptional care and support provided to their family members, particularly noting the staff's warmth and professionalism.
• The independent cottages and other living facilities receive commendations for being perfect, with one individual eagerly anticipating their move there.
• The facility is described as very clean, with friendly and helpful staff, and residents speaking well of it.
• One reviewer specifically appreciated the facility's affordability, well-balanced and tasty meals, and the competent and caring nature of the staff.
• Several comments mention the skilled personnel, the clean environment, and the friendly and polite staff, with special mentions of the memory care workers' excellence.
• Improvements in residents' quality of life, including enjoyment of activities and family nights, are noted.

Negative Reviews:

• One visitor reported a negative experience due to unclean dining areas, lack of professionalism, and unresponsiveness of the staff during their visit.
• A potential customer had a poor experience with a staff member over the phone, describing the interaction as rude and unhelpful.

Mixed Reviews:

• One family moved their mother to be closer to them and liked her apartment and the friendly director and staff, but wished the food quality was better.

General Feedback:

• Homestead is frequently described as a special community with a warm, welcoming vibe, and residents who appear well-cared-for and happy.
• Several reviewers would highly recommend Timberwood/Homestead to other families looking for a place for their loved ones.