Timber Oaks

Positive Reviews:

• Many reviewers express deep appreciation for the care their loved ones receive at various facilities, highlighting the staff's attentiveness, kindness, and professionalism.
• Several reviews specifically mention the high quality of care, clean environments, good food, and engaging activity programs provided by the facilities.
• One reviewer detailed a particularly positive experience with Timber Oaks, praising the staff's genuine care and the administrator's personal involvement and support during a difficult time.
• Another review appreciates the innovative and loving ways a facility found to care for a resident in the late stages of Alzheimer's, emphasizing the respect and love shown to their mother.

Negative Reviews:

• Some reviews criticize the level of care at certain facilities, mentioning issues such as inadequate hygiene practices for residents and staff members falling asleep during shifts.
• One reviewer expressed frustration with the lack of assistance from second shift CNAs, noting a personal experience of having to repeatedly request help that was not provided.

Mixed Reviews:

• While most reviews are either clearly positive or negative, some provide a nuanced view, acknowledging both strengths and areas for improvement within the facilities.
• One detailed account of a family's journey to find the right care for their father at Timber Oaks highlights the challenges faced but ultimately concludes with a positive outcome, praising the facility's staff and administration.

Unique Mentions:

• A lighthearted review simply mentions seeing a duck in the parking lot, adding a unique and humorous touch to the collection of reviews.