Three Rivers Place

Positive Reviews:

• High praise for the caring and dedicated staff, with many reviewers highlighting the exceptional care their loved ones receive.
• Several reviewers recommend the community, citing the excellent care, wonderful food, and the home-like environment.
• Employees express satisfaction working at the facility, describing it as a great place to work.
• Visitors and family members appreciate the clean, friendly, and inviting atmosphere, as well as the professional and helpful staff.
• The community is described as small and close-knit, offering personalized care and fostering strong relationships between staff, residents, and families.

Negative Reviews:

• Concerns about cleanliness and maintenance, including a specific instance where a room was not cleaned for over a month.
• Issues with medication management and monitoring, leading to dissatisfaction from a family member.
• Poor management and lack of resources cited by a former employee, including insufficient measures to prevent Covid-19 and overburdened caregivers.
• Communication problems mentioned, with calls and messages left unresolved.

Mixed Reviews:

• Some reviewers note changes within the past year, with varying opinions on whether these changes were positive or negative.

Overall:

The majority of reviews are positive, with many families and residents expressing satisfaction with the care and environment. However, there are notable concerns regarding management, cleanliness, and communication that potential residents and their families may want to consider.