Three Creeks Senior Living

Positive Feedback:

• Residents feel safe and supported, with many expressing satisfaction with their decision to move in.
• Facilities are described as beautiful, modern, spacious, clean, and airy, with special mention of the beautiful grounds and comfortable cottages.
• Staff across various departments (from front desk to maintenance) are praised for being wonderful, helpful, responsive, supportive, caring, and friendly.
• Several reviews highlight the community's efforts to keep residents safe during the COVID-19 pandemic and the ability to create a comfortable and home-like environment.
• Activities and dining options (including the quality of food in some cases) receive positive mentions, contributing to a sense of home and community.
• The community is recommended for its attentive staff, immaculate grounds, and enjoyable festivities.

Critical Feedback:

• Some residents express dissatisfaction with meal quality and dining service, noting that meals are sometimes served cold.
• Communication issues are a concern, particularly regarding changes in management and staff, which affects the consistency of care and family communication.
• There are mentions of maintenance and management issues not being addressed promptly or at all, leading to frustration among residents and their families.

Mixed Feedback:

• The community's appearance and initial impressions during tours are generally positive, but some reviews suggest a discrepancy between the initial presentation and the reality of living there.
• While many reviews praise the staff and management, there are contrasting opinions about the effectiveness and responsiveness of management.