The Woodlands Of Hamilton

Positive Reviews:

• Many reviewers highlight the exceptional care and friendliness of the staff, describing them as wonderful, super friendly, and like family.
• Employees express a strong sense of belonging and appreciation for the community, citing a family-like atmosphere and great teamwork.
• Residents and visitors note the welcoming environment, with staff greeting people with smiles and making them feel at home.
• The facility is praised for its cleanliness and the quality of care provided, with specific mentions of dedicated and personable staff.
• Activities and management receive positive feedback for being helpful, sweet, and caring.

Negative Reviews:

• Some reviews criticize the management and staffing levels, particularly in the memory care unit, mentioning a lack of attentive care and activities.
• Concerns are raised about the facility being short-staffed, with reports of aides being overwhelmed or not engaging adequately with residents.
• There are complaints about the smell of urine and fecal matter in the memory care unit and a call for major maintenance upgrades.

Mixed Feedback:

• While the majority of reviews are overwhelmingly positive, praising the staff, care, and environment, a few reviews express dissatisfaction with management and staffing levels.
• The community is generally described as caring, clean, and friendly, with a supportive and family-like atmosphere.