📞 Call for pricing and availability: (800) 780-8101
The Willows At Howell
1500 Byron Rd, Howell, MI 48855
For Pricing & Availability
(800) 780-8101To Reach a Resident
(517) 234-4552Estimated Pricing
Price Comparison
The Willows At Howell Description
The Willows At Howell is a medium 38 bed community that offers assisted living, memory care, nursing care, adult day care, respite care, skilled nursing and rehabilitation and is located in the small town of Howell, Michigan and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.9 out of 10 making it the 6th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Howell
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Howell
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Howell
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Howell
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers express strong dissatisfaction, citing refusal of rights, poor communication, and neglect. Complaints include long wait times on calls, physical abuse, medication issues, and inadequate response to health concerns.
- Some reviewers specifically mention instances of their loved ones being ignored or mistreated, leading to police involvement or emergency room visits.
- Concerns about staff attitude and integrity of management are noted, alongside issues with rehabilitation services and exercise assistance.
Positive Reviews:
- Many reviewers praise the facility for its cleanliness, beautiful campus, and the quality of care provided by the staff. The food service and physical therapy specialists receive special mentions for their excellence.
- Family events, such as brunches, are appreciated for encouraging visits and participation with loved ones.
- Some reviews highlight the comprehensive services available, including medical care, social activities, and amenities like a hair salon. The staff's compassion and professionalism are frequently commended.
- Several reviewers share personal stories of recovery and rehabilitation, expressing gratitude for the support and care received, which exceeded their expectations.
Mixed Reviews:
- A few reviews offer a balanced view, acknowledging the facility's aesthetics and cleanliness but critiquing aspects of care, communication, and staff responsiveness.
- One reviewer mentions a satisfactory resolution to a scheduling issue, but still notes room for improvement in staff engagement and exercise assistance.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 5
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Sept. 28, 2015
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 56
Total current residents: 53
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-01 | 2023-04-04 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2020-01-09 | 2020-02-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-28 | 2022-10-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-28 | 2023-04-04 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-02-28 | 2023-04-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-28 | 2023-04-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-28 | 2023-04-04 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-02-28 | 2023-04-04 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-02-28 | 2023-04-04 | E | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| 2023-02-28 | 2023-04-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-02 | 2021-12-28 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-12-02 | 2021-12-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-12-02 | 2021-12-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-02 | 2021-12-28 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-01-09 | 2020-02-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-01-09 | 2020-02-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-01-09 | 2020-02-10 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2020-01-09 | 2020-02-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-09 | 2020-02-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-09 | 2020-02-10 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-09 | 2020-02-10 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
What is in the Neighborhood
- The closest city is Howell which is 1.2 miles away and has a population of 9,521 (very small town).
- The average income is $75,871, which is high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 26
- Average Temperature: 50.2
- Day Breakdown: The area gets 152 days of rain, 59 days of snow and 153 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 2.74 per 100 people which is low compared to other cities.
- Violent Crime: 1.02 incidents per 100 people
- Property Crime: 1.26 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.6 miles awayVG's
1.1 miles awayAldi
2.3 miles awayMeijer
3.9 miles awayWalmart Supercenter
4.0 miles awayTransportation
Durand
19.9 miles awayBus Stations
EBD Grand River After Jackson
18.2 miles awayWBD Grand River Ave before Jackson
18.2 miles awayEBD Grand River At McCormick
18.5 miles awayWBD Grand River past McCormick
18.5 miles awayBanks
Lake Trust Federal Credit Union
0.6 miles awayChase
1.2 miles awayFirst National Wealth Management
1.2 miles awayHuntington Bank
1.5 miles awayLOC Credit Union
3.1 miles awayHospitals
Saint Joseph Mercy Livingston Hospital
0.4 miles awaySt. Joseph Mercy Brighton
7.9 miles awayAscension Brighton Center for Recovery
14.4 miles awaySt. Joseph Mercy Chelsea
21.7 miles awayHuron Valley-Sinai Hospital
22.5 miles awayPharmacies
Rite Aid
1.7 miles awayCVS Pharmacy
2.3 miles awayWalgreens
2.4 miles awayFowlerville Pharmacy
7.2 miles awayWalmart Pharmacy
15.3 miles awayDentists
Dr. Fredric L. Bonine, DDS, MS, PC
7.2 miles awayGrand River Dental
7.3 miles awayMilford Dental Care
16.3 miles awayWilkop Dental Center
17.4 miles awayDanielle Ruskin DDS
18.2 miles awayParks
Rolling Oaks Park
0.2 miles awayHowell
0.2 miles awayNorthwest Fields and Playground
0.4 miles awayWest Street Park
0.8 miles awayBaldwin Park & Tennis Courts
0.8 miles awayNone Found
Shopping
Lover's Lane, Pro Nails, Subway Restaurant, 2 Studio Gym, Hair Crew, SleepChek Mattress Store, The Howell Diner
4.1 miles awaySilver Pointe Shopping Center
15.7 miles awayCulture
Oaken Transformations Sculpture & Poetry Walk
7.2 miles awayLaFontaine Family Amphitheater
17.4 miles awayWilliamston Theatre
18.1 miles awayThe Encore Theater
19.9 miles awayPurple Rose
21.5 miles awayRestaurants
Chinese Delight
1.3 miles awayCello Italian Restaurant
1.3 miles awayThai Cafe
1.3 miles awayMarco's Pizza
1.3 miles awayAll-Star Coney Island
1.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MI. It is a medium-sized community with 38 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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