The Willows Advanced Assisted Living At Hudson Comforts Of Home

Positive Feedback:

• Staff and management are highly praised for their attentiveness, friendliness, and professionalism.
• The facility is described as beautiful, clean, and home-like, providing a comfortable environment for residents.
• Residents enjoy a variety of activities, including gardening and participating in games and music performances.
• Visitors and vendors have noticed the outstanding care given to residents and the welcoming atmosphere for families and friends.
• Employees find the workplace rewarding and appreciate the opportunity to grow personally and make meaningful connections with residents.

Critical Feedback:

• One review mentions unprofessional behavior by a staff member and concerns about the hiring of family members, leading to potential conflicts of interest.
• There are complaints about the handling of residents' belongings, restricted access to the facility, and issues with visitor policies.
• Some concerns are raised about the administration's direction, communication between staff members, and the quality and temperature of meals served to residents.

General Observations:

• The majority of reviews highlight the positive impact of the staff and the quality of care provided at the facility.
• The environment is consistently described as clean, engaging, and supportive of both residents and staff.
• While there are a few areas of concern, the overall sentiment is that the facility offers a welcoming and caring home for its residents.