📞 Call for pricing and availability: (800) 780-8101
The Whitehall North
300 Waukegan Road, Deerfield, IL 60015
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 945-4600Estimated Pricing
Price Comparison
The Whitehall North Description
The Whitehall North is a community that offers nursing care, respite care and rehabilitation and is located in the town of Deerfield, Illinois. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.8 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Deerfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Whitehall senior living facility present a mixed picture, highlighting both commendable efforts and areas needing improvement. Some families have experienced significant challenges, including issues with the level of care for residents with dementia, incidents of neglect, and problems with medication management. Concerns were raised about the supervision of CNAs by RNs and LPNs, the effectiveness of communication between shifts, and the handling of end-of-life issues. Additionally, there were reports of personal belongings being stolen and a lack of compassionate care.
On the positive side, several reviewers praised Whitehall for its caring staff, clean environment, and the quality of its rehabilitation services. The facility was commended for its efforts during the COVID-19 pandemic, particularly in facilitating visits under restrictive conditions and maintaining communication with families. The rehabilitation program, including physical therapy, was highlighted for its effectiveness and the positive outcomes achieved by residents. The facility's environment was described as immaculate, resembling a five-star hotel, and the meals were highly rated.
However, some reviews expressed dissatisfaction with the facility's response to COVID-19, citing instances where residents contracted the virus and the perceived carelessness of the staff. There were also mixed opinions about the nursing staff, with some nurses described as excellent and others criticized for their behavior towards residents.
In summary, while Whitehall has received accolades for its rehabilitation services, caring staff, and facility environment, there are significant concerns regarding the quality of care, particularly for residents with dementia, and the facility's handling of COVID-19. These reviews suggest a need for improvement in certain areas to ensure the well-being and safety of all residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 1, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 190
Total current residents: 138
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $32188
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-15 | 2023-06-28 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-06-15 | 2023-06-21 | E | Construction Deficiencies | Meet requirements for sections of health care facilities separated by fire resistive construction. |
| 2023-06-15 | 2023-06-22 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-06-15 | 2023-06-23 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2023-06-15 | 2023-06-15 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-06-15 | 2023-06-15 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-06-15 | 2023-06-25 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-06-15 | 2023-06-16 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-06-15 | 2023-06-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-06-15 | 2023-06-26 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-06-15 | 2023-06-20 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-06-15 | 2023-06-30 | E | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2023-06-15 | 2023-07-31 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-06-15 | 2023-06-16 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-06-15 | 2023-06-21 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-06-15 | 2023-06-22 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-06-15 | 2023-06-26 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2023-06-15 | 2023-06-20 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-06-15 | 2023-06-15 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-06-15 | 2023-06-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2023-06-15 | 2023-06-28 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-06-15 | 2023-06-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-13 | 2022-09-19 | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2023-06-07 | 2023-06-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-06-07 | 2023-06-12 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-06-07 | 2023-06-12 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-06-07 | 2023-06-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-06-07 | 2023-06-12 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-06-07 | 2023-06-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-17 | 2022-08-24 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-08-17 | 2022-08-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-08-17 | 2022-08-24 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-08-17 | 2022-08-24 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-17 | 2022-08-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-12 | 2021-06-03 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-05-12 | 2021-06-03 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-12 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-05-12 | 2021-06-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-05-12 | 2021-06-03 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-05-12 | $31,920 |
| 2021-05-12 | $20,748 |
| 2022-08-17 | $11,440 |
| 2022-08-17 | $17,600 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-08-17 | 9 |
What is in the Neighborhood
- The closest city is Deerfield which is 1.0 miles away and has a population of 19,019 (small town).
- The average income is $248,389, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 25
- Average Temperature: 52.1
- Day Breakdown: The area gets 136 days of rain, 45 days of snow and 183 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 2.46 per 100 people which is low compared to other cities.
- Violent Crime: 0.28 incidents per 100 people
- Property Crime: 1.15 incidents per 100 people
- Drug-Related Crime: 0.13 incidents per 100 people
- The average life expectancy in zip code is 80.18 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 170.0, Moderate Days 39.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.4 miles awayWhole Foods Market
0.7 miles awaySunset Foods
1.9 miles awayTrader Joe's
2.2 miles awayMariano's
2.6 miles awayTransportation
Lake Cook Road
0.4 miles awayDeerfield
0.9 miles awayBus Stations
50 S Waukegan Rd
0.3 miles awayLake Cook & Waukegan
0.4 miles awayLake Cook Metra Station
0.4 miles awayWaukegan & Lake Cook
0.4 miles away118-120 S Waukegan Rd
0.6 miles awayBanks
Parkway Bank
0.3 miles awayPNC Bank
0.4 miles awayFirst Midwest Bank
0.6 miles awayChase
0.7 miles awayU.S. Bank
0.7 miles awayHospitals
Highland Park Hospital
2.7 miles awayLurie Children’s Hospital of Chicago
3.2 miles awayGlenbrook Hospital
4.4 miles awayNorthwestern Medicine Lake Forest Hospital
6.3 miles awayPresence Holy Family Medical Center
7.4 miles awayPharmacies
Walgreens
0.8 miles awayCVS Pharmacy
1.6 miles awayDentists
Northbrook Dentist Office
1.3 miles awayGlenbrook Family Dental
3.6 miles awayGraber & Gyllenhaal Orthodontics
4.3 miles awayGlen Dental Center: William Cohen DDS
5.0 miles awayGlenlake Dental Care
6.2 miles awayParks
Kipling Park
0.5 miles awayShepard Park
0.7 miles awayTrail Tree Park
0.7 miles awayDeerspring Park
0.7 miles awayKeller Park
0.8 miles awayNone Found
Shopping
Northbrook Court
1.2 miles awayGolf Mill Shopping Center
7.2 miles awayDempster Commons
8.7 miles awayNavy Exchange Great Lakes
10.7 miles awayLincolnwood Town Center
11.9 miles awayCulture
Writers Theatre
4.4 miles awayLyceum
4.8 miles awayNorman E. Watson Autotorium
4.8 miles awayGallery Park Amphitheatre
4.8 miles awayMarriott Theatre
5.0 miles awayRestaurants
City BBQ
0.4 miles awayNoodles & Company
0.5 miles awayDao Sushi
0.7 miles awayMax & Benny's
1.0 miles awayP.F. Chang's
1.0 miles awayGet exact pricing & check availability
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