📞 Call for pricing and availability: (800) 780-8101
The Westchester House
550 White Road, Chesterfield, MO 63017
For Pricing & Availability
(800) 780-8101To Reach a Resident
(314) 469-1200Estimated Pricing
Price Comparison
The Westchester House Description
The Westchester House is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.4 miles outside the town of Chesterfield, Missouri and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5 out of 10 making it the 13th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Chesterfield
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Chesterfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers criticized the facility for poor cleanliness, with complaints about vomit and stool not being cleaned promptly.
- Many noted a lack of timely and adequate care from the nursing staff, with reports of patients being left in their own urine and feces.
- Complaints about meals being cold and not receiving requested beverages were mentioned.
- There were allegations of unprofessional behavior among the staff, including rudeness and neglect.
- Some reviewers expressed concerns about the facility being understaffed and poorly managed.
- There were serious allegations of neglect leading to harm and even death of a patient due to staff inaction.
- One reviewer described the facility as dirty, old, and the beds as uncomfortable.
- Communication issues were highlighted, with difficulties in reaching staff by phone.
Positive Reviews:
- The therapy team received high praise from several reviewers for their professionalism and effectiveness.
- Some family members noted the facility was clean and did not have the typical long-term care facility smell.
- Staff, particularly in therapy and rehab, were described as friendly, patient, and helpful in achieving patient goals.
- There were positive remarks about the facility's COVID protocols and efforts to accommodate visits.
- A few reviewers specifically mentioned the quality of the food and the overall management as being very good.
- One reviewer shared a personal success story of significant improvement in mobility thanks to the dedicated therapy team.
Mixed Reviews:
- While some aspects of care and therapy received positive feedback, the overall sentiment was marred by significant concerns over cleanliness, staff behavior, and management issues.
- Positive experiences with therapy and certain staff members contrast sharply with negative experiences regarding the nursing care and facility conditions.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 12, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 159
Total current residents: 64
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 30
Number of payment denials: 2
Number of fines: 3
Total cost of fines: $92489
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-15 | 2023-07-28 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-06-15 | 2023-07-28 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2023-06-15 | 2023-07-28 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-06-15 | 2023-07-28 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-06-15 | 2023-07-28 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-06-15 | 2023-07-28 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-06-15 | 2023-07-28 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-06-15 | 2023-07-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-06-15 | 2023-07-28 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-06-15 | 2023-07-28 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-06-15 | 2023-07-28 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-06-15 | 2023-07-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-06-15 | 2023-07-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-11 | 2019-11-27 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-10-11 | 2019-11-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-10-11 | 2019-11-20 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-10-11 | 2019-11-20 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-08-22 | 2018-09-26 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-08-22 | 2018-09-26 | E | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2018-08-22 | 2018-09-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-02-07 | $12,513 |
| 2022-02-07 | $11,908 |
| 2022-12-30 | $68,068 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-02-07 | 36 |
| 2022-12-30 | 13 |
What is in the Neighborhood
- The closest city is Chesterfield which is 2.4 miles away and has a population of 47,864 (mid sized town).
- The average income is $157,565, which is very high compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 34
- Average Temperature: 59.5
- Day Breakdown: The area gets 149 days of rain, 19 days of snow and 195 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 3.62 per 100 people which is average compared to other cities.
- Violent Crime: 0.34 incidents per 100 people
- Property Crime: 1.87 incidents per 100 people
- Drug-Related Crime: 0.59 incidents per 100 people
- The average life expectancy in zip code is 78.62 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Schnucks
1.1 miles awayTrader Joe's
2.3 miles awayDierbergs
2.4 miles awayWhole Foods Market
3.1 miles awayWalmart Supercenter
3.1 miles awayNone Found
Bus Stations
Parkway @ Ross WB
3.9 miles awayOlive @ Questover EB
3.9 miles awayOlive @ Tempo Eastbound
4.1 miles awayOlive @ Woodcrest
4.4 miles awayOlive @ City Place WB
5.1 miles awayBanks
U.S. Bank
1.1 miles awayCommerce Bank
2.3 miles awayCentral Bank
2.4 miles awayUMB Bank
2.8 miles awayFirst Bank
3.0 miles awayHospitals
St. Luke's Hospital
1.7 miles awayBarnes-Jewish West County Hospital
3.5 miles awaySaint Johns Mercy Medical Center
4.8 miles awayMissouri Baptist Medical Center
5.0 miles awayDes Peres Hospital
7.0 miles awayPharmacies
Sam's Club Pharmacy
3.4 miles awayWalgreens
3.6 miles awayCVS Pharmacy
5.2 miles awayKrummenacher Pharmacy
6.0 miles awaySchnucks Pharmacy
6.5 miles awayDentists
Premier Dental Partners
3.8 miles awayWest Olive Dental
3.8 miles awayKehrs Mill Dental Arts
4.4 miles awayWest County Pediatric Dentist
4.4 miles awayCreve Coeur Family Dentistry
4.9 miles awayParks
Faust County Park
0.2 miles awayChesterfield
0.6 miles awayNone Found
Shopping
Chesterfield Mall
1.9 miles awayWest County Center
6.4 miles awaySt. Louis Premium Outlets
6.9 miles awayDierbergs Markets
7.0 miles awayPlaza Frontenac
7.2 miles awayCulture
Myrtle E. and Earl E. Walker Hall
2.1 miles awayChesterfield Amphithetre Seating
2.3 miles awayAmphitheater
2.3 miles awayDr. Howard F. Loomis Jr. Amphitheatre
2.4 miles awayThomas Hunter Jr. Memorial Thatre
4.7 miles awayRestaurants
First Watch
1.1 miles awayFiesta Modern Mexican Cuisine
1.2 miles awayCharlie Gitto's
1.2 miles awayStoney River
1.7 miles awayHitea
1.8 miles awayGet exact pricing & check availability
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