The Wentworth At East Millcreek

The Wentworth at East Millcreek has received numerous positive reviews from residents, their families, and staff members. Many highlight the deeply caring team, including the executive director who is known for his outstanding leadership and personal attention to residents. Caregivers and office staff are praised for going out of their way to make residents feel welcome, comfortable, and happy, with specific mentions of small acts of kindness such as bringing hot chocolate and making fresh tomato sandwiches.

Staff members, including CNAs, the activities coordinator, and the culinary director, are commended for their dedication, kindness, and the quality of care provided. The activities offered are creative and engaging, contributing to a lively and enjoyable atmosphere for residents. The facility itself is described as spacious, clean, and well-maintained, with a variety of apartment options available.

Communication with families is noted as excellent, with regular updates provided through emails, texts, and social media. The team's efforts during the pandemic were particularly appreciated, with many expressing gratitude for the exceptional care and support provided during challenging times.

Employees express a strong sense of community and fulfillment in their roles, highlighting the positive work environment, teamwork, and the opportunity to form close bonds with residents. However, one review mentions concerns about management and prioritization of cost-saving over employee satisfaction.

Overall, The Wentworth at East Millcreek is highly regarded for its compassionate care, engaging activities, and strong sense of community, making it a cherished home for many residents and a rewarding workplace for staff.