The Wealshire

Positive Reviews:

• Wealshire is praised for its excellence, friendly and caring staff, and clean, well-lit environment, offering a home-like atmosphere.
• High levels of care, knowledgeable staff, and personal attention have made residents' stays comfortable, particularly highlighting the medical, nursing, and rehab staff's efforts.
• Significant improvements have been noted, with a strong, passionate team turning the place around. The nursing care, therapy, and holistic approach to geriatric rehab are highly commended.
• Respite care services have received positive feedback for smooth transitions, comprehensive care, and a welcoming environment, making residents and their families feel at ease and well-cared-for.
• Some families have found the facility to be a comforting and caring place for their loved ones, appreciating the friendly staff and the relationships developed with caregivers.

Negative Reviews:

• Concerns about patient safety, with reports of patients frequently falling and a lack of accountability from nursing supervisors, who are accused of blaming staff unfairly and lying to cover up negligence.
• Allegations of racism and discrimination within the staff, with claims that some workers are treated unfairly based on their race or ethnicity.
• Complaints about being treated poorly as a contract worker and not being informed about a scabies outbreak, raising concerns about communication and safety protocols.
• Some reviews describe the facility as being more focused on financial gain than on providing quality care, with one reviewer having a particularly negative experience.

Mixed Reviews:

• While some families have had positive experiences with the care and staff, others have noted instances of understaffing, though they still found the staff to be caring and doing their best under the circumstances.
• One detailed account praises The Wellshire for its exceptional care and attention to a family member, contrasting sharply with a previous negative experience at another facility, highlighting the importance of finding the right care environment.