The Watermark At Westwood Village

The reviews for the senior living community highlight a range of experiences and features. Many reviewers praise the friendly and accommodating staff, mentioning individuals by name for their exceptional service. The facility is noted for its beautiful setting, including a stunning backdrop for events, well-maintained gardens, and modern amenities that resemble a high-end hotel. The community offers independent living, assisted living, and memory care, with a variety of activities and functions for residents.

Several reviews commend the quality of the food and the variety of dining options available, including themed nights like pizza night and surf and turf dinners. The community's commitment to enriching residents' lives is evident through the organization of unique events, such as art gallery openings and exhibitions that honor the contributions of LGBT+ elders.

Collaborations with external partners, such as home care services and therapy providers, are highlighted as positive, with smooth transitions and supportive staff making the experience seamless for both residents and partners. The community is also appreciated for allowing residents to pursue their passions, such as gardening, and for facilitating new friendships and social interactions.

However, not all experiences have been positive. One review details a less satisfactory experience with billing issues, lack of provided services as per the agreement, and challenges in communicating with the executive director regarding these concerns. Another review simply states the facility has a problem with bed bugs, without further detail.

Overall, the majority of reviews reflect a warm, welcoming community with attentive staff, a variety of engaging activities, and luxurious amenities that contribute to a high quality of life for its residents.