📞 Call for pricing and availability: (800) 780-8101

The Watermark At East Hill

611 East Hill Road, Southbury, CT 06488

Independent Living Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(203) 262-6868

Estimated Pricing

Studio
Estimated $2,894
One Bedroom
Estimated $3,646
Two Bedroom
Estimated $4,484

Price Comparison

  • Average City Price: $3,586
  • Average State Price: $3,945
  • Average National Price: $4,181


  • The Watermark At East Hill Description

    The Watermark At East Hill is a community that offers independent living, assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Southbury, Connecticut and is part of the Watermark Retirement Communities network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and semi-private or share or companion room layouts.

    The community has an average rating of 8.3 out of 10 making it the 4th highest rated community in the city out of 6 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Southbury

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Southbury

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Southbury

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Southbury

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Southbury


    Community Reviews

    8.7
    The Watermark At East Hill
    Based on My Caring Plan's proprietary scoring, including 95 reviews across the web

    Ranking

  • Ranking in City: 3 out of 6 communities in Southbury
  • Ranking in State: 121 out of 369 communities in CT
  • Food and Dining A

    Activities B

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    6.1
    Watermark Retirement Communities
    Based on My Caring Plan's proprietary scoring, including 640 reviews across the web

    The following insights are from employees that work in Connecticut

    Employee Pay C

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The Watermark at East Hill has received a variety of reviews from residents, their families, and staff, highlighting the community's strengths and areas for improvement. Positive feedback emphasizes the welcoming and friendly atmosphere created by both staff and residents, the cleanliness and beauty of the facilities, and the wide range of activities and programs available. Many reviewers note the community's commitment to creating an environment where residents can thrive, with one resident of over 5 years praising the staff's performance during challenging times.

    Several reviews commend the community for its beautiful setting, ideal for retirees looking for peace without being too far from necessary amenities. The community's ability to cater to different levels of care, from independent living to skilled nursing, is also highlighted as a significant advantage, making it a "forever home" for many.

    On the other hand, there are criticisms regarding communication issues, particularly in response to maintenance requests and during a health crisis, which some family members found lacking. One review specifically mentions an uncomfortable experience during a job interview process, which seemed irrelevant to the position applied for.

    Overall, The Watermark at East Hill is praised for its exceptional staff, range of care options, and the quality of life it offers to residents. However, there is room for improvement in communication and handling sensitive situations more appropriately.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Registered Dietitian oversight

    On-campus Memory Care or Rehabilitation & Skilled Nursing Care, if ever needed

    Customized wellness plans with monthly visits by a licensed nurse

    24-hour staffing with Registered Nurse

    Health care management and monitoring with physician oversight

    On-site physical, occupational and speech therapy


    Services

    Daily housekeeping service

    Service plans customized to your needs

    On-site Social Services Director providing counseling and referral services

    Weekly housekeeping including laundry, linen service and trash removal

    All utilities except TV and phone service

    Complete apartment maintenance


    Activities

    Dynamic calendar of classes, activities and outings, including Watermark University classes

    Watermark University classes specially designed for residents with memory care needs

    Wellness programs including exercise classes, personal trainers and aqua fitness classes

    Diverse wellness program including classes and therapies in our heated indoor pool

    Cultural programs

    Exercise classes


    Community Amenities

    Patio with butterfly garden

    Fire safety system

    Membership to Heritage Village Golf Club

    Pet-friendly environment

    Spa and salon

    Gardens


    Room Amenities

    Personal resident call system

    Utilities and cable television included

    Modern kitchens with GE appliances and premium countertops

    Wall-to-wall carpet, wood laminate flooring and ceramic tile

    Most apartments feature newly renovated bathrooms with granite countertops and walk-in, tiled showers

    Many apartments with in-suite washer and dryer


    Dining

    Three chef-prepared meals and restaurant style dining

    Three nutritious, well-balanced meals each day

    Healthy and delicious snacks available at all times

    Access to Gourmet Bites

    Chef-prepared meals and elegant, restaurant style dining

    Three restaurant style meals prepared daily


    Transportation

    Maintenance and transportation services

    Scheduled local transportation services

    Maintenance services and transportation services

    Scheduled transportation services

    Building maintenance


    Pet

    Pet-friendly environment

    Pets

    Pet-friendly community

    Pet-friendly policies



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: May 11, 2009
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 35
    Total current residents: 24
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $663


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-16 2022-12-28 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-11-16 2022-12-28 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-11-16 2022-12-28 D Services Deficiencies Meet other general requirements that are deficient.
    2022-11-16 2022-12-28 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-11-16 2022-12-28 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-11-16 2022-12-28 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-04-09 2019-06-25 D Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-04-09 2019-06-25 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-22 2023-01-02 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-11-22 2023-01-02 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-11-22 2023-01-02 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-11-22 2023-01-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-11-22 2023-01-02 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-11-22 2023-01-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-22 2023-01-02 E Environmental Deficiencies Keep all essential equipment working safely.
    2020-02-05 2020-03-17 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-02-05 2020-03-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-05 2020-03-17 B Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-02-05 2020-03-17 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-02-05 2020-03-17 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-05 2020-03-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-29 2021-06-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-04-29 2021-06-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-29 2021-06-10 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-04-11 2019-05-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-04-11 2019-05-22 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-04-11 2019-05-22 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2019-04-11 2019-05-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2019-04-11 $6,633
    2022-04-04 $663
    2022-04-04 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Southbury which is 1.4 miles away and has a population of 19,836 (small town).
    • The average income is $117,657, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 31
      • Average Temperature: 53.8
      • Day Breakdown: The area gets 127 days of rain, 27 days of snow and 209 days of sun
      • Precipitation: 1.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    ShopRite
    1.6 miles away
    Stop & Shop
    1.7 miles away
    LaBonne's Market
    4.3 miles away
    New Morning Market
    5.1 miles away
    Caraluzzi's Newtown Market
    5.9 miles away

    Transportation

    Beacon Falls
    9.7 miles away
    Naugatuck
    9.8 miles away
    Seymour
    10.7 miles away
    Waterbury
    11.1 miles away
    Bethel
    11.9 miles away

    Bus Stations

    South Depot
    8.8 miles away
    North Depot
    9.0 miles away
    Willow & Ridgewood
    11.3 miles away
    West Main & Leavenworth
    11.4 miles away
    Rowland Government Center
    11.4 miles away

    Banks

    Bank of America
    1.4 miles away
    Chase
    1.7 miles away
    Ion Bank
    3.4 miles away
    Wells Fargo
    3.5 miles away
    Newtown Savings Bank - Woodbury
    4.3 miles away

    Hospitals

    Premier Urgent Care
    8.1 miles away
    Waterbury Hospital
    10.6 miles away
    Saint Mary's Hospital
    11.4 miles away
    Danbury Hospital
    11.8 miles away
    Griffin Hospital
    12.9 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    1.3 miles away
    Canfield Corner Pharmacy
    4.9 miles away
    CVS
    9.8 miles away
    Rite Aid
    10.1 miles away

    Dentists

    Clauss Orthodontics
    3.4 miles away
    Swan Lake Dental
    8.1 miles away
    Aspen Dental
    12.7 miles away
    Dental Associates of Connecticut
    15.7 miles away
    Shukber Family Dentistry
    16.1 miles away

    Parks

    Traditions Park
    0.5 miles away
    Platt Park
    0.7 miles away
    George Ewald Park
    0.8 miles away
    Ballantine Park
    0.9 miles away
    Platt Farm Park
    1.0 miles away

    Places of Worship

    Watchtower Educational Center
    17.4 miles away

    Shopping

    Brass Mill Center
    11.9 miles away
    Danbury Fair Mall
    14.3 miles away
    Westfield Trumbull
    17.6 miles away
    Hawley Lane Mall
    18.0 miles away
    Connecticut Post Mall
    20.2 miles away

    Culture

    Southbury Playhouse
    1.2 miles away
    The Gary-The Olivia Performing Arts Center
    9.0 miles away
    The Crèche
    9.1 miles away
    THETREWORKS new milford
    10.8 miles away
    Gallery 25
    10.9 miles away

    Restaurants

    Mikeys
    1.3 miles away
    The Mad Greek
    1.3 miles away
    Nardelli's
    1.3 miles away
    Senor Panchos
    1.4 miles away
    Chip's Family Restaurant
    1.7 miles away

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    Google map of The Watermark At East Hill

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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