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The Waterford Care Center
7445 North Sheridan Road, Chicago, IL 60626
For Pricing & Availability
(800) 780-8101To Reach a Resident
(773) 338-3300Estimated Pricing
Price Comparison
The Waterford Care Center Description
The Waterford Care Center is a community that offers memory care, nursing care and respite care and is about 2.1 miles outside Evanston, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.4 out of 10 making it the 108th highest rated community in the city out of 161 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Chicago
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Chicago
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Highlight:
- Several reviewers express strong dissatisfaction with the facility, citing high levels of theft and a lack of accountability for missing items.
- Concerns about the facility's responsiveness and transparency, particularly in addressing negative feedback and handling requests for medical records.
- Reports of unprofessional behavior by staff, including neglect of residents' medical needs and disrespectful treatment.
- Complaints about the facility's organization and care quality, including issues with staff knowledge, patient care, and coordination with external healthcare providers.
- Specific grievances about the living conditions, including poor food quality for those on special diets, lack of maintenance, and inadequate room conditions.
- Allegations of the facility taking advantage of legal guardianship during the COVID-19 pandemic to restrict residents' freedom.
Positive Reviews Highlight:
- A few reviewers praise the facility for its rehabilitation services and caring staff, noting that some staff members go above and beyond in their duties.
- Positive experiences with the facility's recovery and therapy services, with some describing it as feeling like home and commending the long-term staff.
Mixed Feedback:
- While there are instances of positive feedback regarding the care and dedication of certain staff members, these are significantly outweighed by reports of negative experiences and concerns about overall management and care quality.
- Some departments within the facility, such as the therapy department and social services, receive specific praise, suggesting variability in service quality across different areas.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 1
Long-term quality measure rating:
1
Nursing Home Overview
Participation
date: Oct. 20, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 141
Total current residents: 131
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-16 | 2023-03-20 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2023-02-16 | 2023-03-20 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-02-16 | 2023-03-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-02-16 | 2023-03-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-02-16 | 2023-03-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-16 | 2023-03-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-27 | 2022-05-17 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-27 | 2022-05-16 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-04-27 | 2022-05-25 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-04-27 | 2022-05-19 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-27 | 2022-05-19 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-04-27 | 2022-05-19 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-04-27 | 2022-05-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-04-27 | 2022-05-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2021-06-29 | 2021-07-13 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-06-29 | 2021-07-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-29 | 2021-07-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-06-29 | 2021-07-12 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-06-29 | 2021-07-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-29 | 2021-07-14 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-06-29 | 2021-07-14 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2021-06-29 | 2021-07-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-02 | 2022-09-13 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-02-10 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-02-10 | 2023-02-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-10 | 2023-02-24 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-24 | 2021-09-10 | E | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-08-24 | 2021-09-10 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-08-24 | 2021-09-10 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-29 | 2022-05-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-29 | 2022-05-20 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-04-29 | 2022-05-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-04-29 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-29 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-29 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-29 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-29 | 2022-05-20 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-29 | 2022-05-20 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-29 | 2022-05-20 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-29 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-04-29 | 2022-05-20 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-04-29 | 2022-05-20 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-04-29 | 2022-05-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-29 | 2022-05-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-29 | 2022-05-24 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2020-11-11 | 2020-12-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-06-29 | 2021-07-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-29 | 2021-07-14 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
What is in the Neighborhood
- The closest city is Evanston which is 2.1 miles away and has a population of 75,527 (large town).
- The average income is $52,271, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 51.1
- Day Breakdown: The area gets 142 days of rain, 48 days of snow and 174 days of sun
- Precipitation: 2.5 inches a year
- The median age is 34.2 years old, low compared to other cities.
- 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.
- The crime rate is 8.49 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.84 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.5 miles awayMorse Fresh Market
0.6 miles awayCermak Fresh Market
1.2 miles awayDevon Market
1.3 miles awayMalik Food Mart
1.5 miles awayNone Found
Bus Stations
Sheridan & Birchwood NB
0.1 miles awaySheridan & Birchwood SB
0.1 miles awaySheridan & Jarvis NB
0.1 miles awaySheridan & Jarvis SB
0.1 miles awayHoward & Sheridan SB
0.1 miles awayBanks
Associated Bank
0.5 miles awayBank of America
0.6 miles awayChase
0.6 miles awayByline Bank
0.8 miles awayAssociated Bank Home Loan Office
1.0 miles awayHospitals
AMITA Health Saint Francis Hospital Evanston
1.0 miles awayKindered Lakeshore Hospital
1.7 miles awayMethodist Hospital of Chicago
3.0 miles awayEvanston Hospital
3.3 miles awaySwedish Covenant Hospital
3.3 miles awayPharmacies
Walgreens
0.5 miles awayCVS Pharmacy
1.2 miles awayMini Thương Xá
3.1 miles awayDentists
North Shore Dental
1.1 miles awayDevon Dental
1.4 miles awayNorthside Dental
2.0 miles awayRadiant Smile
2.4 miles awayDental Arts Specialists
2.4 miles awayParks
Howard Beach Park
0.1 miles awayFargo Beach Park
0.1 miles awayMarion Mahony Griffin Beach Park
0.1 miles awayRogers Beach Park
0.2 miles awayDubkin Park
0.3 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
13.7 miles awayShopping
Lincolnwood Town Center
2.5 miles awayLincoln Village Shopping Center
2.8 miles awayDempster Commons
6.0 miles awayWater Tower Place
8.5 miles awayHarlem-Irving Plaza
8.5 miles awayCulture
Lifeline Theatre
0.7 miles awayTheo Ubique Cabaret Theatre
0.9 miles awaySaint Ignatius Auditorium
1.1 miles awayRoman Susan
1.1 miles awayNorth Lakeside Cultural Center
1.6 miles awayRestaurants
TJam Kitchen
0.2 miles awayAntico Pizza
0.3 miles awayAnto Pizza & Pasta Chicago
0.3 miles awayCaptian Nemo
0.5 miles awayEl Campeón Piña Colada
0.5 miles awayGet exact pricing & check availability
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