The Waterford At Plymouth I

The Waterford at Plymouth has received a variety of reviews highlighting the positive impact of its new management team, compassionate care, and engaging programs for residents. Many reviewers, including staff and family members, praise the facility for its friendly environment, homemade food, and the genuine care provided to residents. The staff is described as empathetic, understanding, and treating residents like family. Activities and programs are designed to keep residents active, engaged, and happy, contributing to a sense of community and well-being.

However, there are some negative experiences shared, including concerns about communication with transportation services, understaffing, and instances of neglect and verbal abuse. One particularly distressing review mentions poor treatment and care leading to a resident's suffering.

Despite these concerns, many reviews emphasize the positive changes brought by the new management, including facility updates, improved care standards, and a focus on resident satisfaction. The staff's dedication to creating a welcoming and caring environment is frequently mentioned, along with the variety of activities and the quality of the food served.

Overall, while there are areas for improvement, The Waterford at Plymouth is commended for its efforts to provide a loving and engaging environment for its residents, with many reviewers recommending it as a great place for assisted living.