The Vintage at Bremerton

Negative Reviews:

• Extremely poor customer service with unresponsive communication channels, leading to frustration and disappointment.
• High employee turnover, lack of enforcement of no-smoking rules, and other community guidelines. Reports of lost paperwork and unprofessional office hours.
• Issues with maintenance, including frequent false fire alarms and inadequate laundry facilities. Concerns about garbage disposal and overall management attention.
• Complaints about rent increases without corresponding improvements to facilities or services.

Positive Reviews:

• Some residents find the staff accommodating and kind, especially during significant life transitions.
• Positive remarks about the community's quiet and comfortable environment, friendly neighbors, and overall satisfactory living experience.
• Prospective residents have had positive initial interactions with staff, feeling respected and welcomed during tours and paperwork processes.
• Appreciation for pet-friendly policies, scheduled activities, and community amenities such as a beautiful courtyard, social room, and library with WiFi.
• Positive feedback on the management and maintenance team's responsiveness and care for residents.
• General satisfaction with the living conditions, including the quality of the apartments and the views.

Mixed Reviews:

• Visiting parking is noted as a significant issue by a resident's family member.