The Vincent

The Vincent senior living community has received a mix of reviews from residents, visitors, and staff. Some visitors have raised concerns about the lack of quarantine measures and mask enforcement for residents with Covid, suggesting a need for better communication and safety protocols. On the other hand, many residents and their families have praised the community for its supportive and loving environment, especially highlighting the care provided to those with serious health conditions.

Residents enjoy the amenities, the sense of home in the independent apartments or cottages, and the community's ability to accommodate changing health needs. The staff, including the Executive Director and the chef, are commended for their dedication to resident satisfaction and well-being. The community is described as a beautiful place that feels like home, with a warm, welcoming atmosphere fostered by amazing employees.

However, some reviews express dissatisfaction with the management, particularly from the corporate level, citing a negative impact on the community's atmosphere and staff retention. Despite these criticisms, others have had positive experiences with the new management, noting improvements and a responsive attitude to resident concerns.

Employees of The Vincent share a sense of pride in their work, emphasizing the community's commitment to enriching the lives of residents. They describe a family-like environment with a focus on creating fun activities and social events. Yet, there are reports of ongoing issues such as staff turnover, inconsistent housekeeping, and problems with dining services, which detract from the overall experience for some residents.

In summary, while The Vincent is often praised for its beautiful facilities, caring staff, and the quality of life it offers to residents, there are areas where improvements are needed, particularly in communication, staff retention, and consistency in services provided.