The Villas Of Casa Celeste

Positive Reviews:

• Many reviewers praise Casa Celeste for its wonderful meals, activities, and the care provided to residents. Residents enjoy outings to places like Wal-Mart and the dollar store, and the facility offers transportation to doctor's appointments and banks.
• The staff, including the Director of Nursing, Office Manager, and Activities Director, are commended for their dedication. The owner is mentioned positively for treating residents to lunches and organizing happy hours.
• Family members of residents appreciate the attentive and kind staff, the setting, and the improvement in their loved ones' health. The facility is described as a place where residents are treated like family.
• Some reviews highlight the facility's beautiful setting, the option for residents to have their own gardens, and the availability of personal care and villas for different levels of independence.
• Professional and efficient staff, spacious and comfortable villas, and a clean environment are also points of praise. The facility is recommended for those looking for a safe and friendly environment for their loved ones.

Negative Reviews:

• One review reports an incident involving a med tech passing meds while intoxicated, which was reported to the authorities.
• Concerns are raised about the management and ownership, with accusations of poor behavior and mistreatment of residents. The credibility and character of the owners are questioned in some reviews.
• High turnover rates among staff and dissatisfaction with job expectations are mentioned. Some employees felt overwhelmed by the workload and the requirement to perform multiple roles beyond their primary job description.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the care, facilities, and staff, a few reviews raise serious concerns about management practices, staff behavior, and overall safety.
• The facility's approach to meals and activities receives positive mentions, but there are also criticisms regarding the quality of meals and the management's expectations of staff.