The Village At White River Junction

The Village has received numerous positive reviews from residents and their families, highlighting the exceptional care, welcoming staff, and vibrant community atmosphere. Many have praised the facility for its well-designed living spaces, chef-designed menus, and a wide range of activities that cater to the interests and needs of the residents. The transition to The Village from other facilities has been smooth for many, with staff members going above and beyond to ensure a comfortable and seamless move.

Particularly noted is the memory care unit, where staff are described as loving, attentive, and skilled in anticipating the needs of residents. Families have expressed peace of mind knowing their loved ones are in a safe, caring environment that feels like home. The facility's approach to 'aging in place' has been appreciated, allowing residents to remain comfortable and well-cared for even as their needs change.

However, one review raised concerns about the level of training among some staff members, suggesting that not all employees are adequately prepared to provide the necessary care. This review called for improvements in staff training and management oversight to ensure all residents receive the high-quality care they deserve.

Despite this, the overwhelming majority of feedback is positive, with many families grateful for the compassionate care their loved ones receive. The Village's dedication to creating a welcoming, engaging, and supportive environment for both residents and their families is consistently highlighted. The facility's amenities, including dining options, activities, and the beauty of the building itself, contribute to the high level of satisfaction reported by many.