The Village At Skyline Pines

Positive Reviews:

• Many reviewers describe the community as a great place to work, highlighting the strong sense of family among residents and staff.
• Staff members express joy in their roles, stating that working there doesn't feel like work and praising the management for creating a welcoming and loving environment.
• Improvements in management have been noted, with specific mentions of a turnaround in the facility's atmosphere and operations, leading to better experiences for both staff and residents.
• Several reviews commend the facility for its caring and dedicated staff, great food, and the overall positive impact on residents' lives.
• Some family members of residents express gratitude for the care and attention their loved ones received, mentioning the staff's kindness and the facility's beautiful setting.

Negative Reviews:

• A few reviews criticize the management and care quality, with one reviewer describing a negative experience with the new director and concerns over resident care.
• There are reports of poor communication, unprofessional treatment of potential employees, and issues with resident safety and health, including falls and inadequate response to medical needs.
• Concerns about cleanliness, neglect, and the overall environment of the facility were mentioned, including specific instances of unaddressed health and safety issues.
• Some reviewers express dissatisfaction with the administrative and caregiving staff, citing neglect, lack of genuine care, and issues with payroll and staff behavior.

Mixed Feedback:

While many reviews praise the community for its caring staff and management, others raise serious concerns about resident care, staff behavior, and facility management. Prospective residents and employees may find varied experiences based on these reviews.