The Village at Manor Park

Positive Reviews:

• Residents appreciate the comfortable living conditions, including maintained yards and homes, with maid service and maintenance readily available.
• There are multiple meal options and activities available, though some have been limited due to COVID-19.
• Complimentary transportation services for grocery shopping and doctor's visits are highly valued.
• Staff is described as very helpful, professional, and caring towards residents.
• Some reviewers highlighted the facility's ability to provide excellent therapy and nursing care, noting improvements in their loved ones' conditions.
• The community atmosphere is praised for being warm, homely, and fostering strong relationships between residents and staff.

Negative Reviews:

• One reviewer expressed dissatisfaction with the rehab services, stating that their loved one was discharged prematurely and without significant improvement.
• Concerns were raised about the cost of extended stays and the pressure to discharge residents early.
• Another review mentioned a decline in their loved one's condition after transferring to the facility, citing issues with room changes, unaddressed health problems, and lack of adequate assistance.
• Staff burnout and a perceived lack of effort to improve conditions or adapt to COVID-19 challenges were also noted as concerns.

Mixed Reviews:

• While some reviews praise the staff and community, others highlight areas needing improvement, particularly in rehab services and adapting to new health and safety guidelines.