The Village at Eastgate

Positive Reviews:

• Many reviewers have praised the warm, welcoming atmosphere of the community, highlighting the friendly staff and kind residents.
• Several reviews mention the variety of activities available for residents, both on-site and off-site, contributing to a vibrant community life.
• The facility is described as offering good value for the amenities provided, with a range of apartment options and flexible care levels.
• Some reviewers have shared personal stories of their loved ones enjoying their independence while having access to assistance when needed.
• Long-term staff members express a deep affection for the residents and describe the working environment as feeling like home.

Negative Reviews:

• A few reviews criticize the management and staff, mentioning instances of disrespect and unprofessional behavior.
• One detailed account describes a lack of support and care for a resident with multiple health issues following an apartment fire, leading to significant distress for the resident and their family.
• Some visitors and neighbors have had negative experiences, citing unfriendly interactions and dissatisfaction with the community's atmosphere.

Mixed Feedback:

• While many reviews highlight the community's positive aspects, such as its caring staff and engaging activities, concerns about specific incidents and management practices suggest areas for improvement.
• The majority of feedback is positive, with many families and staff members expressing satisfaction with the care and environment provided at the facility.