The Village At East Farms

The Village at East Farms receives high praise from residents, their families, and professionals alike for its safe, loving, and welcoming environment. Many appreciate the facility for its ability to make residents feel at home, highlighting the responsive and friendly staff that contribute to a non-institutional atmosphere. The community is described as beautiful and meticulously maintained, with a variety of activities and amenities that cater to the residents' needs and interests.

Family members express gratitude for the compassionate care their loved ones receive, noting the staff's attentiveness and personalized support during both good times and difficult ones. The facility's efforts to maintain a sense of normalcy and dignity for residents, even under challenging circumstances like the COVID-19 pandemic, are particularly commended. From helping with personal tasks to organizing virtual family meetings, the staff goes above and beyond to ensure residents' well-being and happiness.

Residents and their families also appreciate the quality of the food, the cleanliness of the facility, and the range of activities available, including exercise classes, bingo, and movie nights. The on-site hairdresser and the taste of home-cooked meals without the need to cook are among the many perks enjoyed by the residents.

However, one review mentions concerns regarding communication issues with Benchmark's senior management, suggesting a need for improvement in this area to enhance the overall experience for families and staff.

Overall, The Village at East Farms is highly recommended by those who have experienced its care firsthand, with many expressing that it has become a true home for their loved ones.