The Village At Casa De Paz Senior Assisted Living

Positive Reviews:

• Many reviewers praise the professional and caring staff, highlighting their dedication and compassion.
• The facility is described as clean, neat, and offering a home-like environment that makes residents feel welcome and part of a family.
• Several reviews commend the quality of care provided, mentioning personalized attention and a good caregiver to patient ratio.
• The food, prepared by Chef Jody, receives positive mentions for its quality.
• Some reviews share touching personal stories, emphasizing the facility's role in making significant life events special and the genuine bonds formed between staff and residents.
• The facility's approach to creating a family atmosphere and serving with love is highlighted, with one reviewer noting the absence of harsh words or exasperated looks from caregivers.
• Cost-effectiveness compared to more expensive facilities is mentioned, with one reviewer appreciating the one-on-one attention and love their relative received.

Negative Reviews:

• One reviewer complains about receiving threatening calls from the facility after posting an unpleasant experience, describing it as harassment.
• Some reviews outright state that the facility provides horrible service, with staff described as unethical, unprofessional, and incompetent.
• Concerns are raised about the safety and well-being of the residents, with one reviewer suggesting the facility should be shut down.

Mixed Feedback:

While the majority of the reviews are overwhelmingly positive, praising the staff's professionalism, the care provided, and the facility's environment, there are a few highly negative reviews. These negative reviews raise serious concerns about the facility's conduct and the quality of care. Prospective clients may want to consider both the positive experiences shared by many and the serious allegations made by a few when making a decision.