📞 Call for pricing and availability: (800) 780-8101
The Villa At The Bay
1500 Spring St, Petoskey, MI 49770
For Pricing & Availability
(800) 780-8101To Reach a Resident
(231) 347-5500Estimated Pricing
Price Comparison
The Villa At The Bay Description
The Villa At The Bay is a community that offers nursing care and is located in the small town of Petoskey, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.7 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Petoskey
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Villa receives a mix of positive and negative reviews from visitors and family members of residents. Many commend the staff for going above and beyond, providing top-notch care, and creating a friendly and compassionate environment. Visitors appreciate the professional yet personal service, the cleanliness of the facility, and the attention to residents' safety and happiness.
Positive experiences include prompt assistance, private visiting rooms, and special accommodations for visitors. The staff's kindness and care are frequently highlighted, making residents feel safe and loved. Some visitors have had memorable visits, praising the management, staff, and the clean, well-maintained facility.
However, there are serious concerns raised by some reviewers. These include drastic health deteriorations of residents, accusations of malnourishment leading to death, inadequate physical therapy, and issues with staff availability, particularly on weekends. Complaints about the facility being cold, seemingly dirty, and depressing were also mentioned. Concerns about the facility's security measures and communication about access were raised.
While some reviews note excellent care and a loving environment, others express devastation and disgust over the care their loved ones received. The recent changes in administration and staff have led to mixed feedback, with some noting a decline in the quality of care and issues with billing.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: March 25, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 110
Total current residents: 68
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 25
Number of
substantiated complaints: 19
Number of payment denials: 2
Number of fines: 7
Total cost of fines: $319098
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-23 | 2022-09-27 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-08-23 | 2022-09-27 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-08-23 | 2022-09-27 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-23 | 2022-09-27 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-08-23 | 2022-09-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-08-23 | 2022-09-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-05-18 | 2021-06-22 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-05-18 | 2021-06-22 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-05-18 | 2021-06-22 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-18 | 2021-06-22 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-05-18 | 2021-06-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-05-18 | 2021-06-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that sources of ignition are removed from patients receiving respiratory therapy. |
| 2019-07-29 | 2019-08-22 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-07-29 | 2019-08-22 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-07-29 | 2019-08-22 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-07-29 | 2019-08-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-25 | 2023-06-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-30 | 2023-04-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-30 | 2023-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-30 | 2022-09-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-08-30 | 2022-09-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-30 | 2022-09-27 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-30 | 2022-09-27 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-08-30 | 2022-09-27 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-30 | 2022-09-27 | G | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-30 | 2022-09-27 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-08-30 | 2022-09-27 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-08-30 | 2022-09-27 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-30 | 2022-09-27 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2022-08-30 | 2022-10-18 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-08-30 | 2022-10-18 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-08-30 | 2022-09-27 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-08-30 | 2022-10-18 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2022-08-30 | 2022-10-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-30 | 2022-09-27 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2022-08-30 | 2022-09-27 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2022-08-30 | 2022-09-27 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-08-30 | 2022-09-27 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-08-30 | 2022-10-18 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-30 | 2022-09-27 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-08-30 | 2022-09-27 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-06-29 | 2022-07-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-29 | 2022-07-20 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-06-29 | 2022-07-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-06-29 | 2022-07-20 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-09-21 | 2021-09-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-05-26 | 2021-06-22 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-05-26 | 2021-06-22 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-05-26 | 2021-06-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-05-26 | 2021-06-22 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-05-26 | 2021-06-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-05-26 | 2021-06-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-26 | 2021-07-07 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-05-26 | 2021-07-07 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-05-26 | 2021-06-22 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-05-26 | 2021-06-22 | F | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-05-26 | 2021-06-22 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2021-05-26 | 2021-06-22 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-05-26 | 2021-06-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-05-26 | 2021-07-07 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-05-26 | 2021-06-22 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2021-05-26 | 2021-06-22 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-05-26 | 2021-06-22 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-26 | 2021-06-22 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-05-26 | 2021-06-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-26 | 2021-06-22 | J | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-05-26 | 2021-06-22 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2021-04-15 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-15 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-04-15 | 2021-05-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-04-15 | 2021-05-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-01 | 2021-02-23 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-02-01 | 2021-02-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-02-01 | 2021-02-23 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-02 | 2020-10-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-10-02 | 2020-10-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-10-02 | 2020-10-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-10-02 | 2020-10-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-10-02 | 2020-10-23 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-07-31 | 2019-08-29 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-07-31 | 2019-08-29 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-07-31 | 2019-08-29 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-07-31 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-07-31 | 2019-08-29 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2019-07-31 | 2019-08-29 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-07-31 | 2019-08-29 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2019-07-31 | 2019-08-29 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-07-31 | 2019-08-29 | D | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-02-01 | $20,000 |
| 2021-04-15 | $15,000 |
| 2021-05-26 | $117,240 |
| 2021-09-20 | $650 |
| 2021-09-20 | $655 |
| 2021-09-27 | $983 |
| 2021-09-27 | $975 |
| 2022-06-29 | $42,840 |
| 2022-08-30 | $122,380 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-05-26 | 14 |
| 2022-08-30 | 19 |
What is in the Neighborhood
- The closest city is Petoskey which is 1.2 miles away and has a population of 5,719 (very small town).
- The average income is $88,709, which is very high compared to other zip codes.
- Weather
- High Temperature: 70
- Low Temperature: 22
- Average Temperature: 45.7
- Day Breakdown: The area gets 136 days of rain, 84 days of snow and 144 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 1.71 per 100 people which is low compared to other cities.
- Violent Crime: 0.86 incidents per 100 people
- Property Crime: 0.52 incidents per 100 people
- Drug-Related Crime: 0.15 incidents per 100 people
- The average life expectancy in zip code is 80.07 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Gordon Food Service
0.1 miles awayWalmart Supercenter
0.7 miles awayAldi
1.0 miles awayMeijer
1.0 miles awayGrain Train Natural Foods Market
1.1 miles awayNone Found
None Found
Banks
Huntington Bank
0.2 miles awayFirst Community Bank
0.2 miles awayChemical Bank
0.3 miles away4Front Credit Union
0.5 miles awayChase
0.6 miles awayHospitals
McLaren Northern Michigan
0.7 miles awayCharlevoix Area Hospital
15.0 miles awayCharlevoix Area Hostipal
15.1 miles awayPharmacies
Walgreens
0.6 miles awayRite Aid
0.6 miles awayEast Jordan Family Pharmacy
16.7 miles awayDentists
Indian River Family Dentistry
18.0 miles awayParks
Curtis Park
0.3 miles awayBear River Valley Recreation Area
0.5 miles awayMonarch Waystation
0.6 miles awayRiver Bend Park
0.6 miles awayWashington Park
0.8 miles awayNone Found
None Found
Culture
Staffords Art Gallery
1.3 miles awayGreat Lakes Center for the Arts
2.3 miles awayArts and Crafts Center
6.1 miles awayRestaurants
Vacant
0.1 miles awaySouthwoods
0.1 miles awayBC Pizza
0.4 miles awayJW Filmores
0.4 miles awayVilla Ristorante
0.5 miles awayGet exact pricing & check availability
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