The Viera

The Viera has received a multitude of positive reviews from both family members of residents and staff, highlighting its exceptional care, welcoming atmosphere, and quality senior living. Many have praised the facility for its warm, home-like environment, extensive activities, and transportation services, which significantly alleviate the stress and worry for family members. The staff, from caregivers to concierges, has been commended for going above and beyond in their roles, creating a positive and inviting atmosphere for both residents and their families.

Several reviews have noted the community's attention to detail, superior service, and the passion of the team, which is evident in every aspect of care and service provided. The dining experience, led by a dedicated team, has been highlighted for bringing joy to residents through delicious meals and a beautiful setting. The sense of community and the quality of care have been consistently mentioned, with many pointing out the facility's efforts to make special occasions memorable and to ensure the well-being and happiness of its residents.

However, not all feedback has been positive. One review expressed dissatisfaction with the handling of a delivery, describing an unwelcoming interaction with the front desk staff. Another review raised concerns about billing practices, feeling overcharged for a short stay. A more critical review outlined several areas of disappointment, including unmet promises, management issues, and concerns over medical and maintenance services, despite acknowledging some positive aspects like the activities department and dining staff.

Overall, The Viera is often described as a resort-like community for seniors, offering a range of activities, excellent amenities, and a caring, dedicated staff. While the majority of feedback is overwhelmingly positive, highlighting the facility's commitment to quality senior living, there are areas where improvements have been suggested.