📞 Call for pricing and availability: (800) 780-8101
The Terraces At Los Altos
373 Pine Lane, Los Altos, CA 94022
For Pricing & Availability
(800) 780-8101To Reach a Resident
(650) 948-8291Estimated Pricing
Price Comparison
The Terraces At Los Altos Description
The Terraces At Los Altos is a very large 250 bed community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Los Altos, California and is part of the Human Good network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.
The community has an average rating of 8.4 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Los Altos
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Los Altos
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Los Altos
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Los Altos
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Los Altos
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Terraces at Los Altos receives a variety of positive reviews highlighting the complete range of services, the welcoming and interesting community of residents, and the attentive and professional staff. Many reviewers express satisfaction with the medical and rehabilitation services, noting quick and effective responses to health issues, and a high level of care during recovery processes. The staff's communication, especially during challenging times like the COVID-19 pandemic, is frequently praised for keeping families informed and connected.
Residents and their families appreciate the varied menus, pleasant outings, and in-house activities that contribute to a fulfilling living experience. The community is described as a big happy family, where suggestions for improvements are considered and implemented, enhancing the sense of safety and comfort. The facility itself is noted for its beauty, and the emphasis on leading an active life is appreciated by those who find mobility challenging.
However, there is a critical review concerning the management and parent company, describing them as heartless and inept, and suggesting that the care provided does not justify the costs. This review stands in contrast to the otherwise positive feedback about the community's atmosphere and the quality of care.
Overall, The Terraces at Los Altos is highly recommended by most reviewers for its comprehensive services, caring staff, and vibrant community, making it a considered choice for those seeking senior living options.
Reviews
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The Terraces At Los Altos Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare
Nursing home capacity: 30
Total current residents: 29
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-15 | 2023-03-31 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-03-15 | 2023-03-31 | D | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2023-03-15 | 2023-03-31 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-15 | 2023-03-31 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-03-15 | 2023-03-31 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-03-15 | 2023-03-31 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-03-15 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-15 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-10-24 | 2019-12-04 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-10-24 | 2019-12-04 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-10-24 | 2019-12-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-30 | 2019-01-04 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-11-30 | 2019-01-04 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-30 | 2019-01-04 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-11-30 | 2019-01-04 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-11-30 | 2019-01-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-30 | 2019-01-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2018-11-30 | 2019-01-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-10 | 2023-04-09 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-03-10 | 2023-04-09 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-03-10 | 2023-04-09 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-03-10 | 2023-04-09 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2023-03-10 | 2023-04-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-10 | 2023-04-09 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-03-10 | 2023-04-09 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-10 | 2023-04-09 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-03-10 | 2023-04-09 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-03-10 | 2023-04-09 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-03-10 | 2023-04-09 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-10 | 2023-04-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-12 | 2019-09-26 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-12 | 2019-09-26 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-10-12 | 2020-10-23 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2020-10-12 | 2020-10-23 | D | Administration Deficiencies | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| 2018-09-07 | 2018-09-18 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-09-07 | 2018-09-18 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-09-07 | 2018-09-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-07 | 2018-09-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-08-07 | $8,294 |
What is in the Neighborhood
- The closest city is Los Altos which is 0.7 miles away and has a population of 30,671 (mid sized town).
- The average income is $910,778, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 55
- Average Temperature: 66.6
- Day Breakdown: The area gets 60 days of rain and 304 days of sun
- Precipitation: 0.3 inches a year
- The crime rate is 2.19 per 100 people which is low compared to other cities.
- Violent Crime: 0.23 incidents per 100 people
- Property Crime: 1.44 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
- The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.8 miles awayDeMartini Orchard
0.8 miles awaySafeway
0.9 miles awaySprouts Farmers Market
0.9 miles awayTrader Joe's
0.9 miles awayNone Found
Bus Stations
North San Antonio Road & Pine Lane
0.5 miles awayNorth San Antonio Road & Arbuelo Way
0.5 miles awayNorth San Antonio Road & West Portola Avenue
0.6 miles awayNorth San Antonio Road & East Portola Avenue
0.6 miles awayNorth San Antonio Road & Yerba Buena Avenue
0.6 miles awayBanks
Luther Burbank Savings
0.8 miles awayWells Fargo
0.8 miles awayFidelity Investments
0.8 miles awayChase
0.9 miles awayCitibank
0.9 miles awayHospitals
VA Palo Alto Health Care System
1.0 miles awaySharp Fluidics
1.2 miles awayEl Camino Hospital
2.8 miles awayPAMF Mountain View Center
3.3 miles awayLucile Packard Children's Hospital
4.0 miles awayPharmacies
CVS Pharmacy
0.8 miles awayWalgreens
1.2 miles awayNowRx
2.2 miles awayCVS
2.3 miles awayMaximart Pharmacy
2.8 miles awayDentists
Los Altos Dental Care
0.7 miles awayFamily Dentistry
0.8 miles awayMid Pen Periodontics
0.8 miles awayRon Hamako, D.D.S.
0.8 miles awayMountain View Dental
0.9 miles awayParks
Terman Park
0.6 miles awayEsther Clark Park
0.7 miles awayLos Altos
0.8 miles awayVillage Park
0.9 miles awayLincoln Park
0.9 miles awayPlaces of Worship
San Jose Quaker Meeting House
11.3 miles awayTrinity Cathedral
13.3 miles awayThe First Unitarian Church of San José
13.3 miles awayShopping
Edgewood Shopping Center
3.7 miles awayStanford Shopping Center
4.2 miles awayCupertino Village
7.1 miles awaySanta Clara Town Center
9.3 miles awayWestgate Mall
10.1 miles awayCulture
Eagle Theater
0.9 miles awayBus Barn Theater
1.0 miles awayCommunity School of Music and Arts
1.2 miles awayARTis ANiMA Studio of Fine Arts
1.5 miles awaySmithwick Theatre
2.2 miles awayRestaurants
Estrellita's Mexican Restaurant
0.7 miles awayEsther's German Bakery
0.7 miles awaySushik
0.7 miles awaySushiko
0.7 miles awayArmadillo Willy's
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a very large-sized community with 250 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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