The Suites at Station Exchange

The management and staff at Station Exchange have consistently met expectations, providing care that fits individual needs. Visitors and residents alike have had positive experiences, feeling welcomed upon arrival. The staff is frequently described as friendly, helpful, and professional, contributing to a welcoming and happy atmosphere throughout the facility.

Employees enjoy working at the facility, noting the professionalism and helpfulness of their colleagues, especially when assistance with clients is needed. The environment is praised for being caring, knowledgeable, and professional, with a special mention of the beautiful premises and the friendliness of the staff.

Residents seem to enjoy a social and active lifestyle, with reports of them engaging in meals and conversations. The facility is also recognized for its very clean environment, great service, personalized care, and fun activities available for the residents. Visitors, including those bringing therapy dogs in training, have noted the exceptional welcome they received and the interactive nature of the staff with residents.

However, there are areas for improvement, particularly in the memory care unit. Concerns include short staffing and a noticeable smell of urine, suggesting a need for better odor control measures. Despite this, the facility is still considered a blessing for the loving care provided, especially to those in the memory care unit.

Overall, the facility is highly recommended for its genuine care, creating an environment that closely resembles a real "home" for seniors.