The Suites

The Suites has received a variety of reviews from residents, their families, and staff. Many highlight the positive experiences they've had, praising the facility for its cleanliness, the quality of care, and the dedication of its staff. Notably, individuals like Patty in marketing and Angel, the manager for the memory facility, have been commended for going above and beyond in their roles. The community is described as treating residents with respect and care, akin to family, and is highly recommended by several reviewers for its exceptional service.

However, there are some concerns raised about staff treatment and training. One review criticizes the facility for poor staff wages and treatment, while another expresses serious concerns about the handling of medical decisions and the quickness to transfer residents to more intensive care without adequate justification.

Despite these criticisms, the majority of feedback is overwhelmingly positive. Many reviews focus on the excellent care provided to residents, the facility's engaging activities, and the sense of community fostered among residents and staff. The memory care director, Angel, receives special praise in several reviews for her leadership, knowledge, and compassionate approach to care.

Overall, The Suites is portrayed as a caring and vibrant community that goes to great lengths to ensure the well-being and satisfaction of its residents. While there are isolated reports of dissatisfaction, the consensus among reviewers is that The Suites offers a welcoming and supportive environment for seniors.