The Stafford

Positive Reviews:

• Many reviewers praise The Stafford for its boutique retirement experience, highlighting the high level of service and quality.
• Staff members, including those in leadership positions, are frequently commended for their caring and accommodating nature, especially during challenging times like COVID.
• The food at The Stafford receives high marks, with one visitor noting it as the best clam chowder they've ever had.
• Residents are described as kind, fun, and enjoying a lively and social atmosphere.
• The community is appreciated for its beautiful location, excellent facilities, and the variety of activities available to keep residents active and engaged.
• Family members of residents express satisfaction with the supportive and welcoming staff, making transitions smoother and more comfortable for their loved ones.

Critical Reviews:

• One review criticizes the parent company, Avamere, for perceived unprofessionalism and a lack of genuine care for residents and staff.
• Concerns are raised about the difficulty some residents face in getting food delivered to their rooms, especially during holidays or events, and the healthiness of event meals.
• Activities and events are sometimes viewed as lacking in thought and quality compared to what is offered by competitors.
• There are mentions of administrative practices that could be improved, such as the use of fee-charging money cards for paychecks.

Overall:

The Stafford Retirement Community receives a mix of highly positive and some critical reviews. While many celebrate the staff's dedication, the quality of food, and the vibrant community life, there are concerns about food service logistics, the quality of activities, and certain administrative practices. Despite these criticisms, the majority of feedback highlights a strong sense of community and satisfaction among residents and their families.