The Springs Memory Care

Positive Reviews:

• Long-term employee highly recommends The Springs, praising the community, team, and inviting potential visitors to check out the facility without an appointment.
• Family members express deep gratitude for the compassionate, loving, and patient care their loved ones receive, highlighting the facility's ability to handle difficult situations with dignity.
• Appreciation for the variety of activities, outings, and the personal attention residents receive, making them feel at home and special.
• Testimonials describe The Springs as a blessing, providing a peace of mind with its caring staff, healthy meal plans, and a warm atmosphere, ultimately calling it "Home".
• Positive experiences over four years, emphasizing the homelike atmosphere, excellent food, and meaningful journey for residents and their families.
• Staff described as compassionate, knowledgeable, and becoming like friends/family to the residents and their families, making a significant positive impact during difficult times.

Negative Reviews:

• Some reviews criticize the professionalism of staff and management, describing them as very unprofessional.
• Concerns about the facility being understaffed, with reports of workers in training handling tasks that require more experience, leading to potential harm for both workers and residents.
• Warnings against placing loved ones in the facility due to perceived lack of care and professionalism from the staff.

Mixed Feedback:

While many reviews highlight the exceptional care, loving staff, and the homelike atmosphere of The Springs, there are concerns regarding staffing levels and professionalism. Potential clients are encouraged to visit and assess the facility firsthand to make an informed decision.