The Springs At Stony Brook

The Springs at Stony Brook has received a variety of reviews, highlighting both positive and negative experiences. Some reviewers have praised the facility for its exceptional care, especially in the memory care unit, noting the cleanliness of the building and the immediate attention to any concerns. The nursing staff has been described as amazing, and the facility itself as beautiful and clean. Many have appreciated the compassionate and caring nature of the staff and leadership, emphasizing the quality care provided to residents.

However, there have been criticisms as well, including claims of understaffing and resident abuse, with one review suggesting that the state should be involved. The facility has been described as unorganized and poorly run by some, with complaints about lost personal items and difficulty in communication. Concerns have also been raised about the professionalism and management style of the director of nursing, with allegations of favoritism and unprofessional behavior.

Despite these criticisms, many reviews have focused on the positive impact the staff and facility have had on their loved ones, with several families expressing gratitude for the care provided during their relatives' stays. The facility has been recommended as a great place to work by some, highlighting the compassionate and caring people in all departments.

One particular review mentioned an unprofessional experience during a tour, with an unsolicited sales pitch from a staff member from a sister nursing home, which led the reviewers to choose another facility altogether.

Overall, while there are areas of concern that need to be addressed, many reviews reflect a positive experience at The Springs at Stony Brook, with particular praise for the staff's dedication to resident care.