The Springs At Anna Maria

Positive Reviews:

• Residents and their families praise the attentive and engaged staff, who are known for knowing residents by name and ensuring their needs are met.
• The facility is described as warm, welcoming, and well-maintained, with a variety of activities and opportunities for socialization.
• Many reviews highlight the excellent food and dining experience, with special mention of accommodating special diets and providing a full menu to choose from.
• The safety measures taken during the pandemic are commended, with residents feeling grateful for the precautions to protect them.
• The community is described as a large and caring family, with staff members greeting residents by name and showing personal knowledge of each resident.
• Several reviewers express satisfaction with the transition process for their loved ones into the facility, noting the helpful and caring nature of the staff.
• The facility's environment, including its cleanliness, spaciousness, and refined furnishings, receives positive feedback.

Negative Reviews:

• One review criticizes the facility for poor management during the hiring process, describing a lack of communication and professionalism.
• Another review expresses disappointment with changes following the facility's acquisition by a large company, noting a decline in décor, furniture quality, staff training, and food quality.
• Management and overall management quality are mentioned negatively in a couple of reviews.

Overall:

The majority of reviews for The Springs at Anna Maria are overwhelmingly positive, with residents and their families praising the staff, food, activities, and the caring community atmosphere. However, there are a few criticisms regarding management practices and changes following a change in ownership. Despite these, the facility is highly recommended by many as a safe and welcoming place for seniors.