The Solana Deer Park

Reviews of the senior living community offer a mixed perspective, highlighting both positive and negative experiences. Positive comments frequently mention the cleanliness and beauty of the facility, the kindness and professionalism of the staff, and the range of amenities and activities available. Many reviewers appreciate the well-maintained environment, the welcoming atmosphere, and the quality of care provided to residents.

Conversations with staff about transitions between living arrangements seem productive, and the front desk receives praise for its politeness. The facility's decor and the effort to maintain a vibrant community through activities and luncheons are also noted positively. Some residents and visitors express satisfaction with the living conditions, mentioning that the place feels like a resort and commending the spacious and bright units.

However, there are significant concerns raised about the management and operational aspects of the community. Some reviews criticize the quality of the food, mentioning undercooked meals and long wait times in the dining area. There are alarming reports of unsanitary conditions in the kitchen, including mold and larvae, as well as issues with staff behavior, such as drinking on the job. The handling of the COVID-19 pandemic and the treatment of employees are also points of contention, with claims of poor leadership, unethical management decisions, and a lack of genuine care for workers and residents alike. Concerns about rising rent prices and diminishing services further contribute to the negative feedback.

Prospective residents and their families are advised to thoroughly research and consider their options, with some suggesting that speaking directly to current residents may provide the most accurate picture of life in the community. Despite the criticisms, some reviews still express love and happiness with the choice to live there, indicating that experiences can vary widely.