The Sheridan At River Forest

The Sheridan at River Forest has received a variety of reviews from residents, their families, and employees, highlighting both its strengths and areas for improvement. Many have praised the facility for its aesthetically pleasing design, reminiscent of a modern hotel with Frank Lloyd Wright influences, creating a homelike environment that stands out from more hospital-like facilities. The range of activities, including lectures, movies, and games like UNO, alongside delicious food options and physical therapy classes, has been appreciated for enhancing residents' quality of life.

Staff and management, including the executive director and the director of the Embrace Memory Care Unit, have been commended for their compassion, empathy, and responsiveness, contributing to a sense of community and well-being among residents. The facility's approach to care, especially in memory care, has been noted for its effectiveness and the positive impact on residents' happiness and physical abilities.

Employees have expressed satisfaction with their jobs, citing supportive training, a positive work environment, and the rewarding nature of their roles. The sense of family and community among the team and with residents is a recurring theme in their feedback.

However, there have been criticisms regarding changes over time that some perceive as negative, including staff turnover and concerns about management's responsiveness to issues. One review specifically highlighted concerns about the treatment of employees and residents, describing the environment as toxic and calling for improvements in professionalism and care.

Overall, while many reviews are positive, reflecting on the facility's environment, care quality, and staff dedication, there are calls for addressing concerns related to staff turnover, management practices, and maintaining a consistently high standard of care and respect for all residents and employees.