The Sheridan At Oak Brook

The reviews for the senior living facility highlight a mix of experiences, with many praising the quality of life, amenities, and staff attentiveness, while others express concerns over specific areas.

• Several reviewers commend the facility for its superb facilities, staff, and amenities, likening it to a five-star hotel with a focus on independent living and quality of life.
• The culinary offerings receive mixed feedback, with some praising the excellent food and variety, while another review criticizes the culinary department's practices and chef's experience.
• The nursing, caregiving, and resident programming departments are highlighted positively for their attentiveness and helpfulness, contributing to a homey environment and friendly community.
• Comparisons with other assisted living and memory care facilities place this facility at the top for some reviewers, citing its clean, modern, and welcoming environment, and the caring and empathetic staff.
• One review expresses dissatisfaction with the Memory Care services, mentioning over-promised and under-delivered care, high staff turnover, and concerns over cleanliness and resident appearance.
• The community is described as beautiful with incredibly friendly staff and happy, healthy residents, indicating a positive overall living experience for many.
• Concerns are raised about the behavior and manners of a specific CNA on the second floor, suggesting a need for management to address staffing and attitude issues.
• Prospective clients and family members of residents note the physical beauty of the facility, its convenient location, and the range of activities and social opportunities available to residents.
• Personal stories of smooth transitions for new residents and the welcoming, accommodating nature of the staff during move-in are shared, reflecting positively on the community's efforts to make residents feel at home.

Overall, while the majority of reviews are positive, highlighting the facility's environment, staff, and resident satisfaction, there are notable concerns regarding specific aspects of care and staff behavior that potential residents and their families may wish to consider.