The Sheridan At Lakewood Ranch

The Sheridan at Lakewood Ranch has received a mix of reviews from residents and their families. Many have praised the facility for its caring staff, clean environment, and the variety of activities and outings available for residents. Families have expressed gratitude for the compassionate care provided during difficult transitions and health declines, highlighting the efforts of the nursing staff, dietary department, and caregivers. The facility has been described as a wonderful place to call home, with special mentions of its neat, clean, and well-maintained environment.

However, some reviews have raised concerns about the quality of food, staffing issues, and management. There have been complaints about the deterioration in meal quality, severe understaffing, high turnover rates, and unfulfilled promises by the executive and upper staff. Instances of delayed response to residents' needs and complaints about the management have been noted, suggesting areas for improvement.

Despite these concerns, many reviews highlight the positive aspects of living at The Sheridan, including the friendly and caring staff, the variety of engaging activities, and the overall quality of care. The facility's appearance and the dedication of certain staff members have been commended, making it a recommended choice for some families. The importance of consistent and quality care, especially in memory care and assisted living, is a recurring theme in the feedback.

In summary, while The Sheridan at Lakewood Ranch has faced challenges, many families have found peace of mind and satisfaction in the care provided to their loved ones. The facility's strengths, such as its caring staff and range of activities, are often highlighted, though attention to concerns regarding staffing and management is necessary for continued improvement.