The Royal Dalton House

Positive Reviews:

• Many reviewers highlight the exceptional care and family-like treatment at the facility, praising the staff, management, amenities, meals, and nutrition.
• Several reviews emphasize the facility's ability to provide a sense of purpose and community for its residents.
• Employees feel valued and heard, contributing to a positive environment for both staff and residents.
• The care for residents is described as genuine and superior, with specific mentions of attention to dietary needs and overall happiness and well-being of the residents.
• The facility is praised for its beautiful setting, reasonable pricing, abundant activities, and delicious food.

Negative Reviews:

• Some reviews criticize the professionalism of the staff, mentioning rudeness and gossip among employees.
• Concerns are raised about the value for money, with some suggesting that the services provided do not justify the costs.
• There are mentions of inadequate meals and a lack of necessary supplies for residents.
• One review suggests skepticism regarding the authenticity of some positive reviews, implying they may come from biased sources.

Overall:

The majority of reviews for the facility are overwhelmingly positive, with many families and employees expressing satisfaction with the care, environment, and community. However, there are a few negative experiences noted, primarily concerning staff behavior and perceived value for money.